beware. I bought a brand new car off the showroom. Had problems. I kept bringing it to Chevy Martin service for over a year. They kept telling me that they "could not replicate the problem". Then, as soon as warranty was up, they said I needed a trnsmission. Crooks. One star is one too many.
Michelle,Sales Representative at Martin Chevrolet,and The management team at Martin Chevrolet were very helpful with my car buying experience.They did an great job at meeting my needs,both in choice,and price,and in working with me to get the deal done.I will refer both friends and relatives to Michelle,in confidence,knowing that she will do whatever is needed to help that customer.
My salesperson at Martin, Michelle, could not have been more responsive or dedicated to making sure I was a satisfied customer. I already knew that I wanted a Bolt EV and what colors, trim and options I wanted. I also had a price from another Chevy dealer, farther from my home and Michelle matched that deal. Michelle understood what kind of customer I was and made sure I first took a test drive and that she personally showed me the features of the car and answered my questions before taking my deposit. Then she got the exact car I wanted to me in less than a week. Michelle made the buying process smooth and easy for my wife and I. When we found a very minor defect in the back seat, Michelle made sure the service department made our issue a priority and then followed up with us after the repair was made.
"Honored 5-year power train warranty 2013 Chev Spark!!!"
- Inomata Kingi
2013 Spark failed on freeway. Had current to the spark plugs but would not start. Contacted Martin Chevrolet and spoke to Peter Perez who ran my VIN and advised vehicle had a 5-Year powertrain warranty. He was very professional and courteous and advised me that the dealership would attempt to process the repair through warranty. The vehicle was towed to the Hawthorne Blvd facility and was worked on there. Dealership promptly performed analysis and called and advised of the issues. It then proceeded to repair vehicle within a reasonable time-frame. I thank Martin Chevrolet for its professionalism and for following through on the warranty. It would appear justified in that the nature of the breakdown would seem to be premature for a 2013 model to experience such breakdown in the power train. Thank you again Martin Chevrolet and to General Motors for your professionalism and largess!