Martin Chevrolet

I’ve been here several times to service my 2001 Yukon, great service so far. Jose Guevara is great . great service so far. Jose Guevara is great . More

Dropped off 2018 Tahoe for two issues on Wednesday(8:00am appt). Called service adviser Thursday morning for update. Hadn't found the problem yet. Called again later Thursday. Service adviser told me the car appt). Called service adviser Thursday morning for update. Hadn't found the problem yet. Called again later Thursday. Service adviser told me the car should be ready Friday between 11:00- 12:00. Called Friday 12:45 pm. Service adviser told me that car was done but that they were waiting for insurance payment(extended warranty). I went to the dealer at 2:15 pm and was told again by service adviser that he was on the phone with the insurance. After an hour I asked service adviser what the status was, he went on to say that until they received payment from insurance they could not release the car. That that was the dealers policy. Two hours later a service manager comes out and says that there was still no payment from insurance, that if I would like to pay for the car then they would reimburse me once they received payment. After a long discussion regarding his service adviser and there policy, I paid for my car and left very disappointed and angry. Needless to say one of the problems I brought the car in for it is still there. I noticed it as soon as I pulled out of the driveway. The service adviser did not keep me informed of the progress, I had to call him. The service manager did tell me that I came in unannounced. Well after 3 days. I felt I needed to come in and see what was going on with my car, since the service adviser did not keep me informed. I would never recommend Martin Chevrolet to anyone. I had used this dealership years ago for one of my other Tahoe's. Now I know why I hadn't been there in years. More

Great experience buying my zr2 here! I was kept up to date on the order of my truck and the buying process was so easy. The staff is not pushy like other dealers I had gone to. Kevin was I was kept up to date on the order of my truck and the buying process was so easy. The staff is not pushy like other dealers I had gone to. Kevin was amazing throughout the whole process. More

Very good dealership to work with. Vehicle inventory was low, but we were able to put a refundable deposit on an incoming vehicle. low, but we were able to put a refundable deposit on an incoming vehicle. More

Service took quite a long time even though I had an appointment. It was a holiday weekend so I did expect that, but there was no communication about the wait time. After waiting over 2 hours I finally appointment. It was a holiday weekend so I did expect that, but there was no communication about the wait time. After waiting over 2 hours I finally went up to the service desk and came to find out my car was ready, but they did not even come to let me know. Very disappointed More

Came in to buy a Tahoe z71 advertised at $68k and was told it would be 10k more rhan the advertised price. I asked why, the salesman said because we can. If that’s the case why not advertise it at the s told it would be 10k more rhan the advertised price. I asked why, the salesman said because we can. If that’s the case why not advertise it at the selling price they wanted! Isn’t this misrepresentation and is this even legal? More

5 Stars to Richard Cabrerra! We've been servicing all our GM vehicles at Martin Chevrolet, even after moving 45 minutes away, years ago. Still worth the drive, to make sure everything gets done right and on GM vehicles at Martin Chevrolet, even after moving 45 minutes away, years ago. Still worth the drive, to make sure everything gets done right and on time. Richard always provides excellent service and quick turnaround. What I appreciate the most is the honesty and open communication from Richard Cabrerra. Richard is truly a trusted advisor when repairs can run in the thousands of dollars, based on my experience of many years. Thank You, Richard! More

I have been going to Rich Cabrera for years and always get excellent service from him, even including some perks for a long-time customer! get excellent service from him, even including some perks for a long-time customer! More

I emailed my service rep. asking when I was going to receive my red head cover and car cover for my new C8 Corvette, no response. Therefore customer service for now poor. receive my red head cover and car cover for my new C8 Corvette, no response. Therefore customer service for now poor. More

Made me buy options I didn't want. Didn't have the all weather mats that was supposed to come with the brand new car. weather mats that was supposed to come with the brand new car. More