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Martin Chevrolet - Service Center

Crystal Lake, IL

4.6
1,021 Reviews

1,021 Reviews of Martin Chevrolet - Service Center

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January 25, 2024

Very Happy with the Mechanical work done on my Car very Happy that I can have John Peshke perform the work that I needed he is Honest and Very Thourough in his work performance. Ralph is a True Gentelman i More

by Dale Eeg
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 05, 2024 -

Martin Chevrolet responded

Dale, We're absolutely delighted to know that John Peschke did an exceptional job with your vehicle! It's fantastic to hear about your satisfaction with his attention to detail. We'll definitely share your kind compliments with both John and Ralph—they'll be so happy to hear it. Looking forward to seeing you again soon. Take care! - Martin Chevrolet

January 24, 2024

My car sat there for over a month as I decided what I wanted to do, as there was numerous things wrong with it. Aaaron kept in touch with me the entire time and regularly checked in. He was beyond patien More

by amebel3
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel, Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

Thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! - Martin Chevrolet

January 24, 2024

Martin Chevy keeps me updated on what services needs to be done on my Chevy Equinox. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

Tim, Thanks for the 5 star rating. We appreciate you taking the time to leave us some feedback. Take care and drive safe! - Martin Chevrolet

January 24, 2024

They were forthcoming about what they could/ could not do. They went out of their way to make sure to replace what they thought was a lost key fob. Most importantly, they were courteous. More

by rbshir
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Hill
Feb 05, 2024 -

Martin Chevrolet responded

Thank you for the review. We appreciate you choosing Martin Chevrolet as we know there are lots of other choices out there. We look forward to helping you again next time. Thanks again! - Martin Chevrolet

January 24, 2024

The service was great did the job in the time frame I was told. Will use again. More

by terrybenton@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Terry, Thanks for letting us know how our team did! If there is anything further we can help you with, please do not hesitate to reach out! - Martin Chevrolet

January 23, 2024

Great service and answered all my questions. Very friendly and helpful Smile on face. Went above and beyond More

by Gcillo
Recommend Dealer
Yes
Employees Worked With
Ralph Stalesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph Stalesky
Feb 05, 2024 -

Martin Chevrolet responded

Your positive review really brightens our day and encourages us to continue delivering first-rate care. Remember, we're always here for you, so if there's anything else you need, just give us a shout. We're eager to assist you further! - Martin Chevrolet

January 20, 2024

Most of the people in the service department are polite and knowledgeable. I trust what they tell me. More

by terricarter1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Bennett
Feb 05, 2024 -

Martin Chevrolet responded

Terri, Thank you so much for your fantastic review! We truly appreciate it. Please remember that we're here for you anytime you need assistance with anything else – don't hesitate to get in touch! - Martin Chevrolet

January 19, 2024

As usual, everything was done to my complete satisfaction. That's why I keep coming back. More

by englishfamilyof4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

Thank you so much for stopping by. We're thrilled to hear that you had a great experience with us. Should you have any more questions or need assistance in the future, don't hesitate to drop us a message. We're always here to help!

January 18, 2024

Quick and friendly service. Just needed air put into my tires. All the service with a smile. More

by l.k.
Recommend Dealer
Yes
Employees Worked With
Blake Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Grassel
Feb 05, 2024 -

Martin Chevrolet responded

It's been a pleasure assisting you! Feel free to reach out anytime you need help again. Have a fantastic day! - Martin Chevrolet

January 18, 2024

Love the friendliness and knowledge of the whole Service team. We were informed of the process the whole time! More

by jacobsen.michaelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OC Cardoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Martin Chevrolet responded

We are overjoyed to hear that you've been really happy with the help you've received from us! If you need anything else or have more questions, just give us a shout. We're here to help and can't wait to lend a hand with anything else you might need. - Martin Chevrolet

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