Martin Dodge Jeep Chrysler

Re:Martin Dodge Maintenance I have a 2016 Renegade Re:Martin Dodge Maintenance I have a 2016 Renegade Jeep. I had the coolant fan malfunction . I did not know it was a recalled part. I had my Jeep r Re:Martin Dodge Maintenance I have a 2016 Renegade Jeep. I had the coolant fan malfunction . I did not know it was a recalled part. I had my Jeep repaired at Midas. They sent me to Martin Dodge for code updates. At Martin Dodge, the repairmen gave me aGreat deal of repairs needed. Since Then I have discovered the coolant fan was a recalled part. I have sent the documents 2x to the reimbursement department. I have yet to get any response. This weekend I went on a 400 Mile trip in the Renegade. The Jeep stalked at the grocery store. we had to get a Lyft to hotel . Next day we were able to start the Jeep and get to Peacock Dodge Jasper. SC. , Turns our the battery was stalling the replaced computer newly replaced at Martin Dodge. A new Battery took care of the problem. I like my Jeep . I can say I have not been pleased with the service work at Martin Dodge in Bowling Green KY. I think their Service employees are possibly under staffed for the amount of work required. I have had times I would give them a better rating. This occasion has me questioning the service department. The service receptionist at Martin Dodge was very helpful when we called from SC to get the record of maintenance info and the closest Dodge Dealer was Jasper SC I will give Peacock Dodge a 100% Review, Sincerely Anna Tinch More

Took my Journey in for its first service! Bought someplace else! I will be using Martin Dodge Jeep Chrysler from now on! Thanks Good Job someplace else! I will be using Martin Dodge Jeep Chrysler from now on! Thanks Good Job More

These people are great. They take good care of me as Well while they take good care of my car. they kept me up dated step by step while they take good care of my car. they kept me up dated step by step More

Awesome Service Department Jessica is the best service adviser. The service department always does a great job on oil changes or whatever needs to be done to your vehicle. I a Jessica is the best service adviser. The service department always does a great job on oil changes or whatever needs to be done to your vehicle. I also love the coupons. They really save you a lot of money in the long run. I would highly recommend them! More

2013 Dodge Ram I purchased my vehicle fall of 2019. Dealership was very easy to deal with and my saleperson Selena was wonderful. I am using the service department I purchased my vehicle fall of 2019. Dealership was very easy to deal with and my saleperson Selena was wonderful. I am using the service department to service my vehicle and am very pleased with them. Their rewards program is an added plus too. More

Excellent Service Department The Martin Dodge Jeep Chrysler service department was amazing. We broke down on the interstate nearby while traveling North from TN; when we called f The Martin Dodge Jeep Chrysler service department was amazing. We broke down on the interstate nearby while traveling North from TN; when we called for help, the service adviser we spoke to took the matter very seriously and quickly arranged to get us safely to the dealership. Upon our arrival, she was the epitome of customer service and went way above and beyond to ensure we had everything we needed. As for the repair, she presented lots of options for us to consider, was mindful of keeping our cost down when sourcing parts, etc., and even stayed late to make sure all of our bases were covered, without the slightest indication that it was any inconvenience to her, though I'm sure it must have been. They finished the work when they said they would, and we were kept well-informed along the way. The final bill came in under the estimate, and they threw in a surprise discount I wasn't expecting. I have not historically been a fan of car dealership service departments... have had some pretty bad experiences elsewhere; with that said, these folks are doing everything right... I just wish they were closer to home. Do yourself a favor, bring your car here for service... seriously. More

Always great service when I go for maintenance or for oil changes. They always have good deals/ coupons and I’m always satisfied. I haven’t experienced a bad interaction with them ever. I’d trust them with a changes. They always have good deals/ coupons and I’m always satisfied. I haven’t experienced a bad interaction with them ever. I’d trust them with any car of mine! More

The service department was very nice and took care of the problem. Would definitely recommend using this dealerships service department. Talking with a person there regarding a new truck was also a good ex problem. Would definitely recommend using this dealerships service department. Talking with a person there regarding a new truck was also a good experience. They were knowledgeable, helpful, friendly and professional. Didn’t decide to close the deal yet and they didn’t try to pressure me to buy right now which is a very welcoming experience. Will update after going back to close the deal on the entire purchase experience here. More

I came looking for a nice truck at a reasonable price and had everything I want and needed. Curtis was very helpful and worked with to get the right price. 5/5 would recommend anyone looking for a new or use had everything I want and needed. Curtis was very helpful and worked with to get the right price. 5/5 would recommend anyone looking for a new or used vehicle these Gus are the ones you need to see! More

Not impressed with your service dept ways of diagnosing a problem. I have owned several Ram 3500 trucks and know my truck well. When I tell you what's wrong I except you to use my word as what I need fixed. problem. I have owned several Ram 3500 trucks and know my truck well. When I tell you what's wrong I except you to use my word as what I need fixed. I don't need you to run out with my truck to use a quarter tank of my diesel fuel and to cause further damage to my front end. To then pull back in the service bay to proceed to finally take a look at what was causing the front end death wobble. It was the ball joints and hubs and seals to the axle that were bad. And for a $3000 fee they would fix it. Sorry you lost my trust to do anything right as soon as you took off in my already damaged truck to as you said "I have to make it do the death wobble to see for myself". No Sir. Wrong answer to me. You caused further damage and ran out a quarter tank diesel fuel. I will not be back and I will tell everyone I know what you did. Very disappointed in a dealership that your service manager allows your mechanics to treat a customer like their less than intelligent of their own truck. Listen more and talk less that's what you have done for over 20 years. Because this Ram owner don't trust in your ability to provide professional service. I can only hope that the owner of this dealership reviews who he has in charge of his service department. Thank you for giving me a chance to explain my problem. Tom Swanson More