
Martin Honda
Newark, DE
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Mark was awesome! He thoroughly we over the Honda Accord and all its features and then provided all the information needed to make a decision. I definitely will recomm He thoroughly we over the Honda Accord and all its features and then provided all the information needed to make a decision. I definitely will recommend this dealership to anyone! More
Everyone I came in contact with had excellent customer service skills. New and used lot. Patience and honest. service skills. New and used lot. Patience and honest. More
Mark was very accommodating with my busy schedule. Provided most of the information I needed over the phone to make a decision. Provided most of the information I needed over the phone to make a decision. More
My salesperson and everyone else at the dealership were very nice, and I'd buy from here again. That being said... I thought the whole car buying experience would have been better/quicker than the last tim very nice, and I'd buy from here again. That being said... I thought the whole car buying experience would have been better/quicker than the last time I bought a new car from here nearly 10 years ago. They tried to undercut me on my trade in, in so much as telling me that the KBB link on their OWN website isn't accurate..but when I showed them what it indicated versus what webuyanycar and carvana offered, they gave me the minimum I was willing to take. I then found out they took my trade and marked it up $10k on their pre-owned lot. I then purchased accessories for the dealer to put on. One of them was a clear sticker/cling thing to put around the door handles so that the paint doesn't get scratched by keys/jewelry. They had to redo the driver side door three times because they kept getting air bubbles in it. I was very happy they got it right, but was disappointed that their first go at it looked something I might do....not by a professional that I'm paying money to do. Also, on the date of delivery, I was told we would be done in an hour...I knew the past that would be a severe understatement, but I had hope things had changed as I didn't need to test drive the car, just to sign all the paperwork. We were still there nearly 3 hours. These things may sound nitpicky, and I still like the dealership and will go back there again. I just had hoped the "experience" and efficiency would have gotten better, especially for someone who had done their homework, knew what their trade was worth and knew what they wanted. More
Worst experience with a dealer as far as sales that I have ever experienced! Made an appointment and had to wait around. Drove an hour away to test drive a vehicle. The vibe of the sales person and sal have ever experienced! Made an appointment and had to wait around. Drove an hour away to test drive a vehicle. The vibe of the sales person and sales manger was that they could care less if they made a sale or not and that we were bothering them. They Pointed out how much more expensive a certain model was like we couldn’t afford it. I told them I was ready to purchase a car today with money down and a trade and they failed to make a deal! More
Mark is the best hands down. Definitely will recommend this dealer to anyone. Let’s me know when there’s another Type R Definitely will recommend this dealer to anyone. Let’s me know when there’s another Type R More
Just wanted to say that Carolyn Heyse was the best. She atteneded to all my needs. I called with questions and she was happy to help and then I found out that she was sitting on the beach in Flordia. She atteneded to all my needs. I called with questions and she was happy to help and then I found out that she was sitting on the beach in Flordia. Great customer service. More
Clean, well run establishment offering all needed info to assist with new car. Mark was especially helpful and caring. The Civic Touring provides even more than I expected and I will employ ALL of it. assist with new car. Mark was especially helpful and caring. The Civic Touring provides even more than I expected and I will employ ALL of it. More