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Martin Kia

Bowling Green, KY

2.9
200 Reviews

2211 Scottsville Road

Bowling Green, KY

42104

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Showing 200 reviews

April 24, 2024

Bought my Kia Forte from here in 2021. They were attentive, professional and very informative. Had some problems later in 2024 and although it took a while to get my service repair done, More

by LisaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
various
Apr 25, 2024 -

Martin Kia responded

Thank you Lisa! we appreciate your business.

September 14, 2023

Amber was attentive, listened to my needs, worked tenaciously till she found the deal I needed. More

by calstar321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber
Sep 14, 2023 -

calstar321 responded

Amber was attentive, listened to my needs, worked tenaciously till she found the deal I needed.

August 25, 2023

Don’t ever take your vehicle to have body repair done , they had my wife’s 2021 Kia Seltos for over 2 months . No communication what so ever and took 2 to 3 calls to get them to call you back. I’ve been bu More

by daughertykd66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob or Ronald
Aug 30, 2023 -

Martin Kia responded

I'm sorry to here this but we don't have a Ron or Ronald that works for us here at our store?

July 31, 2023

Worst service experiences I've ever had at a dealership! The sales team was so inattentive, when we were purchasing a telluride in 2019, that we left and went to another Kia dealer, in Indiana, to purchase More

by Nichole Lui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Aug 11, 2023 -

Martin Kia responded

Sorry to hear this. Please call if you have any questions or concerns.

May 16, 2023

I purchased a 2007 corvette from Martin Kia on 4/12/23. When purchasing the vehicle I traded in a 2020 Dodge Challenger Scat Pack. While negotiating all they did was whine that all they were going to make More

by johnheerhold
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin, Curtis, Scott
March 27, 2023

Had to pay to have rotor fixed on a brand new 2023 Sportage that should have been covered. Said it was due to heavy and excessive braking. Seriously? This is our 7th KIA and NEVER had a brake or rotor More

by alexkrohn316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Oct 03, 2023 -

Martin Kia responded

Hi, sorry to hear that you had issues with you Sportage. The manufacturer provides warranty on their vehicles and they decide what is warrantable or not. Martin Kia has no role in this decision. The manufacturer considers brakes as a wear item that is expected to need service with usage.

Oct 03, 2023 -

alexkrohn316 responded

xx reply to pawn it off on corporate instead of owning the problem with the defect. You lost a very loyal customer. And based on it took you 6 months to reply shows your level of care.

July 10, 2021

I talked to the service manager about my tires I bought from them to be balanced. He said he would take care of it because I could get them done for FREE at discount tire and still had to pay to do somethi More

by Johnny47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will
April 10, 2021

This is my 2nd time going to kia my first car was GREAT cant complain one bit this time HOW EVER. Went the 8th of March and traided my 14 kia Rio in and got an 18 dodge journey with 17000 miles on it. With More

by Drema Porter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
April 04, 2021

I went in to look at used cars because the car I was driving broke down 4 times in 4 days ($500.00 in 4 days). A black Saturn with white shoe polish stating that Jim Johnson across the street had left m More

by gmaxwell65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Bickett Sale Consultant
June 23, 2020

Martin Kia takes excellent care of my car! Usually easy to get an appointment when you need one, and everyone is kind and courteous. They give good explanations for required service, they are just really More

by hjwhite
Recommend Dealer
Yes
Employees Worked With
Josie
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