Martin Kia
Bowling Green, KY
Filter Reviews by Keyword
By Type
Showing 200 reviews
Great experience! Sales associate Faith Hayes was awesome & great to work with! Faith took the time to understand our needs and expectations. Very satisfied with our purchase experience. & great to work with! Faith took the time to understand our needs and expectations. Very satisfied with our purchase experience. More
Been using this location for service for about 8 years. Service has always been thorough and prompt, staff has always been professional, and I appreciate the free car washes and having my car disinfecte Service has always been thorough and prompt, staff has always been professional, and I appreciate the free car washes and having my car disinfected. More
Very informative and very professional. Quoted accurate times and performed services. Would recommend them to anyone needing service. Josie went above and beyond to provide excellent customer service. times and performed services. Would recommend them to anyone needing service. Josie went above and beyond to provide excellent customer service. More
I always receive good service at Martin Kia. The people are always courteous and friendly. I feel confident that they are taking good care of my car. Thank you! are always courteous and friendly. I feel confident that they are taking good care of my car. Thank you! More
I made appt. for an oil change. At check in, left keys on desk & sat in lobby for 25 min before checked in. Then while waiting, they came to tell me its going to be a little longer do to a recall fix. They n desk & sat in lobby for 25 min before checked in. Then while waiting, they came to tell me its going to be a little longer do to a recall fix. They never asked me if I had time to fix the recall or not. I had prior engagements to get to that I was almost late for. They should've asked me about the recall, instead of just fixing it. More
Josie was wonderful with us the other day. She explained every that was being done and what was coming up next. Wonderful service and friendly. every that was being done and what was coming up next. Wonderful service and friendly. More
NEVER BUY A KIA!! I bought my Kia new in 2013. Last month at 87599 miles the motor blew up. They replaced the motor. WITH A REBUILT MOTOR!!!! They did not inform me that they were going to put a REB month at 87599 miles the motor blew up. They replaced the motor. WITH A REBUILT MOTOR!!!! They did not inform me that they were going to put a REBUILT motor in my car until I went back to pick it up!! And the warranty with the REBUILT motor is 12 months!! I would give 0 stars but it won’t let me More
I love the friendly staff at Martin Kia! I bought my Soul in 2016 and have been treated with kindness and respect every time I visit. I'll definitely buy from them again! in 2016 and have been treated with kindness and respect every time I visit. I'll definitely buy from them again! More
I normally dont take time to wright a review but after I normally dont take time to wright a review but after several service appointments I am still amazed at the service and professionalism that Josi I normally dont take time to wright a review but after several service appointments I am still amazed at the service and professionalism that Josie provides for me and "Parlay" my 2019 Kia Forte launch edition. Its worth the money to bring your investment into Martin Kia. Thank you Josie More
Excellent Customer Relations Bought my Kia Niro from them in 2018 and have had them do ALL my routine maintenance since. I normally do the routine myself, but with my Niro being a Bought my Kia Niro from them in 2018 and have had them do ALL my routine maintenance since. I normally do the routine myself, but with my Niro being a Hybrid(which I really enjoy the fuel mileage 50+) I have them do it and yet to be disappointed. They always inform me of the things that are due to be done and very reasonable on price. Highly recommend them and having dealt with JerQuel Beam(Service Manager) mostly is an added bonus. More