Martin Kia
Bowling Green, KY
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My visit with Martin Kia at Bowling Green Ky. My friend, my 4 year old great granddaughter and I were at Martin Kia for a service check on my Kia Sorento on February 28, 2019. I was very pleased w My friend, my 4 year old great granddaughter and I were at Martin Kia for a service check on my Kia Sorento on February 28, 2019. I was very pleased with the service department and the service personnel. The young man who took care of us was very knowledgeable about my scheduled visit and showed genuine concern for our needs and comfort during our visit. His personality sure matches his job! We were made very comfortable in the waiting area and were kept informed on what was going on with my car. The service didn’t take very long at all. I was informed on what services were completed and the total cost of the service. I couldn’t have asked for any nicer treatment or for a better service departiment than what I find each time I visit Martin Kia. They’re excellent! More
2019 KIA Sportage purchase I walked in to the Kia dealership wanting to test drive a 2019 Kia Sportage and Carlos " Mr. Make it Happen" immediately let me take he and the vehi I walked in to the Kia dealership wanting to test drive a 2019 Kia Sportage and Carlos " Mr. Make it Happen" immediately let me take he and the vehicle for a test drive. This vehicle drove better than other top SUVs that I had already test driven and Carlos made me a great offer and I purchased the vehicle that day. Carlos "made it happen" and me and the wife are very happy with our purchase. Jim in the service department was also awesome in helping me purchase accessories for the vehicle. More
Mr. Make it happen Loved the sales person that helped us. Great personality Love my Kia sorento Go check them out Carlos and team will do thier best to make it hap Loved the sales person that helped us. Great personality Love my Kia sorento Go check them out Carlos and team will do thier best to make it happen More
Great service department Service department was excellent! Friendly and very helpful, gave me a shuttle to the mall and back while they serviced my car 😀 comfortable lobby ar Service department was excellent! Friendly and very helpful, gave me a shuttle to the mall and back while they serviced my car 😀 comfortable lobby area, with Starbucks coffee...they really take care of you at Martin Kia! More
Made time for me I did not have an appointment but thought I would just stop by and get an appointment for a regular oil change. Service department greeted me and aske I did not have an appointment but thought I would just stop by and get an appointment for a regular oil change. Service department greeted me and asked if I had time for them to do it now. Forty five minutes later, I was on my way home. Thanks Martin Kia!!!! More
BEST PEOPLE EVER Have to say these people are great. The are fast, friendly and explain everything to you of what they done. Keep up the great work. Have to say these people are great. The are fast, friendly and explain everything to you of what they done. Keep up the great work. More
Excellent Customer Service Very friendly Service Department. Fast and efficient service. I was offered a ride if needed. I chose to stay and wait. I was made very comfortable in Very friendly Service Department. Fast and efficient service. I was offered a ride if needed. I chose to stay and wait. I was made very comfortable in the waiting area, offered beverages and snacks. More
2015 Kia Optima Warranty I took my 2015 Kia Optima in to Martin Kia for warranty. I was greeted by Carson Clark the Service Advisor at Martin Kia. He was very nice and helped I took my 2015 Kia Optima in to Martin Kia for warranty. I was greeted by Carson Clark the Service Advisor at Martin Kia. He was very nice and helped me get the warranty work completed on my car in a timely manner. More
Top Shelf Excellent service, finished within predicted time frame, ultra polite, good coffee & water available. I have bought 4 vehicles from this dealership i Excellent service, finished within predicted time frame, ultra polite, good coffee & water available. I have bought 4 vehicles from this dealership in the last 10 years. They have always been very polite, upbeat, non-pushy, and easy to work with, plus I love my Kia Optima, and get many compliments on it. More
Awesome service I scheduled my car to have an oil change. However I wrote down the wrong date. The service department was able to service my car right there and then I scheduled my car to have an oil change. However I wrote down the wrong date. The service department was able to service my car right there and then without making feel crazy for coming in on the wrong date. Got my service done in less than 30 minutes. Awesome. More