Martin Mazda

Great customer service Martin Mazda was a wonderful customer service experience. My dealer, Daniel Carlton was a great listener and heard what I wanted and made it happen. Martin Mazda was a wonderful customer service experience. My dealer, Daniel Carlton was a great listener and heard what I wanted and made it happen. I felt comfortable that my needs were being taken care of. Plan to be a repeat customer when the time comes. More

New car Delonn Ellison was super. I totaled my 2014 Mazda CX-9 and was not a happy camper. Delonn sold us the 2014 and we were very pleased. He truly was grea Delonn Ellison was super. I totaled my 2014 Mazda CX-9 and was not a happy camper. Delonn sold us the 2014 and we were very pleased. He truly was great with us!!! More

Very professional & courteous. This organization goes out of it's way to make sure your car buying experience is a pleasant one. Tracy, my salesman was very polite and helpful. This organization goes out of it's way to make sure your car buying experience is a pleasant one. Tracy, my salesman was very polite and helpful. More

1st time buyer I love my Mazda 3! My sales associate Dan Carlton made car shoping & buying so easy and made me feel comfortable with the whole process. Thank you I love my Mazda 3! My sales associate Dan Carlton made car shoping & buying so easy and made me feel comfortable with the whole process. Thank you More

Great Experience I bought a car from Will Deblois and had an excellent experience working with him and the rest of the team at Martin Mazda. Will was attentive and acc I bought a car from Will Deblois and had an excellent experience working with him and the rest of the team at Martin Mazda. Will was attentive and accommodating and was very transparent and forward with information. I did a lot of homework before I was ready to buy and we negotiated a price I felt comfortable with. Will and the team had all the paperwork and information ready before I stepped into the dealership to buy the car. The day of the car purchase, the exchange was relatively quick and easy. The staff was not pushy or aggressive in selling add-ons and extras. If you're in the market for a Mazda, I highly recommend this dealership and group of people to work with. More

Great experience at Martin! After looking for a Mazda for several months at other dealerships, I decided to email a sales rep at Martin. The communication was clear and concise, After looking for a Mazda for several months at other dealerships, I decided to email a sales rep at Martin. The communication was clear and concise, and they were very accommodating to my needs and time schedule. They offered advice that I valued, and were knowledgeable about the vehicle. The test ride was long enough to really get a feel for the vehicle. I purchased a 2016 CX5. There is a small cosmetic interior issue that they have been trying to remedy, and have advised me to just come in at my convenience. I did so once, and the service manager himself worked on the issue immediately. Unfortunately, the issue reappeared, so I will stop in again. I "strongly dislike" the car. Using experience, but Martin made it easy and stress free. More

The Best Buying Experience! I have purchased many vehicles in my lifetime, but the experience I had with my salesman, Will, at Martin Mazda was the best buying experience I've ha I have purchased many vehicles in my lifetime, but the experience I had with my salesman, Will, at Martin Mazda was the best buying experience I've had yet! It was an outstanding and smooth experience from the time I walked up to the showroom door (which was held open for me and my children by the salesman, Will) until the time I closed the deal and drove off in my new Mazda CX5. I can not say enough about the hospitality shown to me and my children by the entire sales and finance staff. I can promise my next vehicle purchase, which will be soon for my son, will be from Will at Martin Mazda in Newark! Many thanks to Will and everyone at Mazda for being there for us! More

Positive experience with Tracy Thompson I was torn between the Hyundai Sonata and the Honda Accord and while I eventually chose the Sonata, my experience at Martin Mazda was nothing but posi I was torn between the Hyundai Sonata and the Honda Accord and while I eventually chose the Sonata, my experience at Martin Mazda was nothing but positive. I originally went in there a few months ago wanting to check out the Mazda 6 and Accord. Tracy Thompson was my salesman and from Day 1, he displayed courtesy, knowledge of the vehicles, and understanding. It took me a few months to reach a decision, simply because I was in no rush to get a new car and some unexpected events came up in that time. During the whole time, Tracy walked that fine line between being too aggressive and not showing any interest in his customers. I checked out several dealerships, and every one else was one or the other. If Tracy was unable to answer any questions, he would get the answer for me and I appreciated the fact that he was very patient in letting me take my time and never got frustrated with not making "the sell". I've never sold cars before, but I have worked strictly on commission, so I know how tough it can be. If in the future, I decide to look at Mazda's or Honda's, I will definitely look up Tracy Thompson. I recommend him to anyone shopping at any of the Martin dealerships. More

Dissappointed I went to the service station on Friday 1/15/16 at 4:50pm after checking the website that said would be open to 7pm to found out that in fact they are I went to the service station on Friday 1/15/16 at 4:50pm after checking the website that said would be open to 7pm to found out that in fact they are only open until 6pm. Ask if I could get an oil change an was told no that the last oil change was at 4:30. Maybe it should be advertised or posted somewhere so that customers are aware. Needless to say I wasted a drive. More

Great service Just bought another car from Martin. Carol handled everything in an easy and timely manner. It was a pleasure dealing with her team and I would reco Just bought another car from Martin. Carol handled everything in an easy and timely manner. It was a pleasure dealing with her team and I would recommend both Martin Mazda to anyone. It is always easy to deal with them. More