Marty Cancila Dodge Chrysler Jeep Ram

This was by far the worst purchase experience I've had buying a new car. Only one key could be found for the car, and the lack of follow up by the sales rep forced me to keep calling to see when the $200 buying a new car. Only one key could be found for the car, and the lack of follow up by the sales rep forced me to keep calling to see when the $200 could be replaced. He also kept my license during the paperwork phase, and although he discovered it the next day, only when I called three days later after I discovered it missing did he say 'oh yeah, I've got it-been meaning to call you" I made several trips to the dealer which is far away for us just to get things settled. Their response, "We'll wash your car for you!!" Wow, what service. I would not recommend this dealer to anyone More

When I dropped off my truck for sevice on my fuel tank sending unit, they made me pick up my truck and told me to run it out of fuel over the weekend because they had no place to put the diesel fuel while sending unit, they made me pick up my truck and told me to run it out of fuel over the weekend because they had no place to put the diesel fuel while they worked on it. Would not help with defective air conditioner which was only a few miles past the 36,000 mile warranty despite the fact that air conditioner units were failing prematurely on many Chrysler vehicles. These are only 2 stories of many. I will never buy another Chrysler and for sure will never buy ANYTHING from Marty Cancilla no matter what brand he is selling. More

Purchased Used '06 Ram Full Load from internet...advertised as "pristine", "as new", "All keys and manuals", never damaged... received truck with cigarette burns in the carpets/headline internet...advertised as "pristine", "as new", "All keys and manuals", never damaged... received truck with cigarette burns in the carpets/headliner, truck bed had been hit and resprayed, dent in the rear bumper, radio antenna almost pulled from the fender w/paint damage, dog claw marks in the leather, ONE key only (transponder/remote), Nav DVD and manual missing, grease and oil in the carpets and when I called to discuss these issues all I received was..."We will get back to you." NOTHING. Worst experience I ever had...(go somewhere else!) More