Marty Cancila Dodge Chrysler Jeep Ram
Florissant, MO
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Arturo and team has been a pleasure to deal with and so efficient. Arturo is very knowledgeable and kind. Love that you can handle almost everything online not many dealers have made that step into the 21s efficient. Arturo is very knowledgeable and kind. Love that you can handle almost everything online not many dealers have made that step into the 21st century yet. Will defiantly be coming back to Marty Cancila for any future needs. More
They damaged my car and was very rude about the situation and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised the and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised they had my for over 2-3 weeks and can’t show me and videos or pictures,& when they found out I had insurance coverage they did something to my vehicle so I can bring it back for more repairs 1700 the first time and 500 the second time very poor communication and the takes 4-5 on a schedule oil change it’s a very sad dealership & I will never take my cars there again. More
They have went above and beyond to try to help a person like me bad credit nothing but my word and a dream to get me toy dream car. Thank you so much Alpha for the encouragement to pursue and the sales man like me bad credit nothing but my word and a dream to get me toy dream car. Thank you so much Alpha for the encouragement to pursue and the sales man that i spoke with a few moments ago. Thank your entire team helping me and encouraging me. Even if it doesn't happen it is a beautiful feeling to have a company put in such effort. Thank you so much I wish them all blessings. More
I AM SOOOO SICK OF MARTY CANCILA!!!! I have a Jeep Renegade 2018, there has been a recall for this car and we have been back and fourth with the services team at least 2/3 times since April 2021. I ha Renegade 2018, there has been a recall for this car and we have been back and fourth with the services team at least 2/3 times since April 2021. I have had nothing but issues with the Service Team as every time they get the car they say things are fixed but yet I have to take the car back. The service rep CARLY horrible attitude, explained to her several times that the car has a loud hissing and motor is very loud. They also forgot to connect some things with the exhaust after recall and said that we didn't know what we are talking about. Im stuck in this lease for a car I did not want and was told I had to get by the sales rep Cortez with a high very high interest rate. I was told that I could trade in the vehicle after 6months/1y to lower the rate NEVER HAPPENED. When I did try to trade the car in now no one is willing to pick up the loan and I can't do what I was promised I could. I DO NOT RECOMMEND PURCHASING A VEHICLE FROM THIS TEAM OR LETTING THE SERVICE TEAM WORK ON ANY CARS AS THEY ARE GOOD AT CALLING YOU A LIAR AND NOT RESOLVING THE ISSUE. I WISH I HAD "NEVER" WENT DOWN THIS ROUTE AND NO ONE IS EVER WILLING TO HELP. FAIR WARNING, READ THESE COMMENTS BEFORE PURCHASING, I WISH I WOULD HAVE DONE THAT MYSELF! Regards, Mr. & Mrs. Jackson More
My husband and I needed to replace our car right away but our options were slim. Alpha was amazing at being transparent about what we were facing but he still worked hard for us!! We were lucky to be approve our options were slim. Alpha was amazing at being transparent about what we were facing but he still worked hard for us!! We were lucky to be approved and we purchased the car we wanted. The biggest factor for us was the honesty. He's such a humble guy! I would send everyone I know to him! Tyger More
My Advice don't PATRONIZE They prey on those who are not in the best of situations and customer not valued with dignity of purchase. in the best of situations and customer not valued with dignity of purchase. More
Service department is ridiculous.. purchased car... air conditioning needed service...ive had the car only 2 days after purchasing... its been with them 2 weeks...tried calling service manger directly... n conditioning needed service...ive had the car only 2 days after purchasing... its been with them 2 weeks...tried calling service manger directly... no return calls... the communication is terrible... never again will i use this dealers service department... More
Great service, experienced sales reps. Great location. I purchased a 2018 Chevy traverse from this dealership and Amanda was amazing in assisting me during the whole process. purchased a 2018 Chevy traverse from this dealership and Amanda was amazing in assisting me during the whole process. More
The people at the dealership were very friendly. Alpha was very helpful with my vehicle transition. My only concern was the vehicle I purchased was missing the standard coin holder. And it was not replac was very helpful with my vehicle transition. My only concern was the vehicle I purchased was missing the standard coin holder. And it was not replaced. More
Service manager was great. It stopped there Greg guy assigned lied about repair time. Told I had to leave my car it would be ready next day! Got call asking me was I bringing my car in. Left work assigned lied about repair time. Told I had to leave my car it would be ready next day! Got call asking me was I bringing my car in. Left work went by there work had just been started on Friday morning. (Car dropped off Wednesday). It is Monday no communications I have had to do all calling! My car will have been there a week tomorrow! Scared to death of outcome of repairs! All attempts to reach service manager have been blocked! Taking car to have it looked over when returned (no trust). More