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Marty Cancila Dodge Chrysler Jeep Ram

Florissant, MO

not yet
rated
533 Reviews

2175 N. Hwy 67

Florissant, MO

63033

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Showing 533 reviews

February 25, 2023

Arturo and team has been a pleasure to deal with and so efficient. Arturo is very knowledgeable and kind. Love that you can handle almost everything online not many dealers have made that step into the 21s More

by Cstreich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Barraza, Tony Cancila, Mike Hilfink, Dan Sullivan
Feb 28, 2023 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Thank you so much for your praise and kind comments about Arturo! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

June 18, 2022

They damaged my car and was very rude about the situation and the server Matt did not do his job and take pictures like he was supposed to the manager David did not show me any pictures like he promised the More

by Hegwood87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt & Dave or David
April 15, 2022

They have went above and beyond to try to help a person like me bad credit nothing but my word and a dream to get me toy dream car. Thank you so much Alpha for the encouragement to pursue and the sales man More

by e.wimer78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Especially Alpha!!, Lavell Caradine, Jim Scruton, Cortez Thompson, Joe Vogt, Mary Hamel, Mark Ware, Pete Thibodeau, Josh Arquinzoni, Marcus Stafford
Apr 18, 2022 -

Marty Cancila Dodge Chrysler Jeep Ram responded

We are so happy to read such a great review about your experience with us! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! We hope you have a great day!

June 01, 2021

I AM SOOOO SICK OF MARTY CANCILA!!!! I have a Jeep Renegade 2018, there has been a recall for this car and we have been back and fourth with the services team at least 2/3 times since April 2021. I ha More

by jay88cj83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carly , Tony Cancila, Cortez Thompson
Jun 04, 2021 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Dear Mr. & Mrs. Jackson, we would like to apologize for your frustrating experience with our Service department. The situation you have described is not typical for our dealership, and your feedback has been taken into serious consideration. Your business is very important to us and we would like to regain your trust. If you are open to discussing this issue in further detail, please reach out to Jason Dorton, Fixed Operations Director, at (314) 831-3300 ext. 1989 or jason@martycancila.com. Thank you for alerting us to this issue and we look forward to speaking with you soon.”

May 10, 2021

My husband and I needed to replace our car right away but our options were slim. Alpha was amazing at being transparent about what we were facing but he still worked hard for us!! We were lucky to be approve More

by Tyger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alpha
Jun 04, 2021 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Thanks for highlighting some of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

March 21, 2021

My Advice don't PATRONIZE They prey on those who are not in the best of situations and customer not valued with dignity of purchase. More

by Valued Human Being!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Slayback, Rick Bockhoff
March 17, 2021

Service department is ridiculous.. purchased car... air conditioning needed service...ive had the car only 2 days after purchasing... its been with them 2 weeks...tried calling service manger directly... n More

by Carmanita79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Bockhoff
February 04, 2021

Great service, experienced sales reps. Great location. I purchased a 2018 Chevy traverse from this dealership and Amanda was amazing in assisting me during the whole process. More

by alain
Recommend Dealer
Yes
Employees Worked With
Amanda
October 31, 2020

The people at the dealership were very friendly. Alpha was very helpful with my vehicle transition. My only concern was the vehicle I purchased was missing the standard coin holder. And it was not replac More

by shermantomlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alpha, Amanda South, Rick Bockhoff
Nov 02, 2020 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Sherman, Thank you so much for your review and feedback. Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your patronage & we look forward to serving you again in the future. If you have any questions, please reach out.

October 12, 2020

Service manager was great. It stopped there Greg guy assigned lied about repair time. Told I had to leave my car it would be ready next day! Got call asking me was I bringing my car in. Left work More

by Wbrantmsn
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Greg service
Oct 16, 2020 -

Marty Cancila Dodge Chrysler Jeep Ram responded

Hi there! Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear you had anything less than a stellar experience here at Marty Cancila. Jason Dorton would love the chance to talk to you about this situation and make it right. At your earliest convenience, contact Jason at jason@martycancila.com. Thank you.

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