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Marty's GMC

Kingston, MA

4.6
1,517 Reviews
To find a quality dealership experience from start to finish, Marty's GMC is here to help. Not only will you find a wide range of new and used vehicles, but also parts and service available to give everyone in Kingston, MA and the surrounding area like Middleborough, Plymouth, Duxbury and Carver a place they can trust for all their automotive needs. We welcome you to come by and see us and get started as we help you find your next vehicle or get the services you need.
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5 Kingston Collection Way

Kingston, MA

02364

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Showing 1,517 reviews

August 05, 2019

Terrible customer service. The men are very Arrogant with Poor customer service, communication and knowledge. I will think twice before ever doing business with Martys ever a More

by ANDREA_MIKKOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Mello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kelleher
Aug 12, 2019 -

Marty's GMC responded

Andrea, i am sorry that you feel that you were treated so poorly. I believe that communication is critical in maintaining a strong customer relationship and clearly we failed you in that respect. It is especially important when explaining the differences between an advertised special and need service work that goes beyond the special. We will continue to work on our customer service, presentation, and communication skills.

August 05, 2019

The best! Very friendly experience from beginning to end. First, worked with Kevin to find out what the best vehicle was for me. Then Kevin introduced me to Der More

by GMCTerrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Izzo
August 03, 2019

Great Service and parts supported by Sales Great Team Fun to deal with always on time waiting area very nice and Receptionist Great to talk to Thanks Mike More

by GMC22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Ihlefeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Whalen and Brian, Bill, Brian D , Derek Izzo
August 02, 2019

Fantastic My overall experience both times I at least my vehicle has been Fantastic Paul treat you like a friend and makes the whole experience quick easy and More

by nicholasquinlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2019

Great Experience as Usual Always really impressed with the service group at Marty’s. They are extremely honest and up front and Peter is the best. I am really not inclined to More

by DLANKOWSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor and Peter
July 31, 2019

Top job. The people at the counter we're very helpful and explained everything that would need to be done and suggested up-and-coming maintenance that probably More

by DUXCON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael at the service desk
July 30, 2019

Ultra convenience I arrived only for a state inspection and was treated with extreme courtesy and hospitality. The service writer took my info and proceeded to have More

by JLACASSE3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
my apologies, I don't remember
July 29, 2019

Excellent Best service staff any where they answered all my questions and sales even made sure that I was taken care I’ll make sure when comes time to purchase More

by Fisherman3807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Lima
July 29, 2019

Lenny should be fired. Paul was great Put a $500 deposit on a truck while dealing with Lenny on Tuesday. Never told me about the 24 hour hold. I said I'd be back up On Friday, and he assur More

by Dee
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Lima
July 28, 2019

R w Bryant Marty’s is wonderful connectioned to my company! New trucks repairs they take care ! ??Great company to work with. Replaced motors . Marty’s is a grea More

by RW Bryant1&
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sid Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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