78 Reviews
Write a Review78 Reviews of Brian Mello
April 17, 2024
There was a problem connecting to the RMV site so my wait for a sticker was a bit long. for a sticker was a bit long. More
Other Employees Tagged: Zachary Taylor
February 27, 2024
Sold me a brand new damaged truck. Took almost a year to compensate me. Then didn't even rotate my tires at first service Took almost a year to compensate me. Then didn't even rotate my tires at first service More
Other Employees Tagged: Kevin Ihlefeld, Ihsane Areski
February 03, 2024
Went in for heated/cooled seat recall/retrofit a few months back. First they had the wrong parts; understandable, went back two months later to get the correct parts installed, left my truck all day whi months back. First they had the wrong parts; understandable, went back two months later to get the correct parts installed, left my truck all day which was an inconvenience as there was no loaner vehicle. At the completion of the job I inspected the installation, nothing worked as they had not even touched the truck, the blank buttons were still there from the factory. I let that go as the gave me a free oil change. This brings me to the most recent service; oil change, tire rotation and heated steering wheel recall, first was a broken connector that required me to leave my vehicle for an extra day, then when I get my truck home I realize that the oil was never changed. I am done with this dealership and the unprofessional customer service. Time is money and Marty’s gmc has wasted way too much of mine to get my business. More
Other Employees Tagged: Kevin Ihlefeld, Derek Petrosino
January 31, 2024
Over all my experience was good here at Marty’s. My complaint would be that they use a 3rd party for getting out of state registrations and that’s my particular situation. So I’m still waiting to ta My complaint would be that they use a 3rd party for getting out of state registrations and that’s my particular situation. So I’m still waiting to take possession of a vehicle that I have paid insurance on and my first payment is now about 3 weeks away. Been waiting about 2 weeks now. More
Other Employees Tagged: Steve Bent
January 17, 2024
Great people . Service and sales. Took care of the problem I had serval days later Service and sales. Took care of the problem I had serval days later More
Other Employees Tagged: John Backman, Zachary Taylor
January 17, 2024
The best experience I have with dealer so far! !! Very professional and helpful!! They are very quick to get the car done for us !! Very professional and helpful!! They are very quick to get the car done for us More
Other Employees Tagged: Kevin Ihlefeld, Derek Petrosino, Steve Bent
January 17, 2024
Nice people. Very helpful. Not pushy. If you want to do a purchase they will make it happen quickly and efficiently ! Very helpful. Not pushy. If you want to do a purchase they will make it happen quickly and efficiently ! More
Other Employees Tagged: Kevin Ihlefeld, Derek Petrosino, Steve Bent
December 10, 2023
The service department was very knowledgeable and knew what it would take to complete my application to finish the job right what it would take to complete my application to finish the job right More
Other Employees Tagged: Kevin Ihlefeld, Derek Petrosino , Joe Jeramy
December 10, 2023
Salesman was great. Made sale process easy. Would consider returning to the dealership.thank you. Made sale process easy. Would consider returning to the dealership.thank you. More
Other Employees Tagged: Kevin Ihlefeld, John Backman, Derek Petrosino
October 02, 2023
It always seems that I have a problem making appointments and it takes too long for the work to get done. Their estimates on time is incorrect most of the time. They consider their time more valuable than mi and it takes too long for the work to get done. Their estimates on time is incorrect most of the time. They consider their time more valuable than mine. More