Back

Marvin K. Brown Auto Center

San Diego, CA

2.6
34 Reviews

1441 Camino Del Rio South

San Diego, CA

92108

Directions

By Type

34 Reviews of Marvin K. Brown Auto Center

April 23, 2012

I have a GMC Denali Yukon XL and we had been having issues with oil consumption. We had been asking our service rep at different visits because we were having to add oil every 8-900 miles. We had it d More

by ncollura
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Kevin
May 22, 2012 -

Marvin K. Brown Auto Center responded

I'm glad we've been in touch via email to try to resolve this...Jennifer Brown - President

April 09, 2012

I needed work done on my truck, and since MKB service center is only open M-F, it is very difficult for me to find a time to leave my truck for a full day. I finally worked out a day with my work, and I More

by souellette
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rob
May 22, 2012 -

Marvin K. Brown Auto Center responded

I know you and Terry Crook - our Service Director - have spoken about this and you said you would try to come back in for service. We'd like very much to make this up to you. Sincerely - Jennifer Brown - President

May 24, 2012 -

souellette responded

Terry called me, but I was unable to talk since I was in a meeting. I never said I would come back for service. I have had two bad experiences there, and I don't want to risk a third. I'll not be back.

March 24, 2012

We finally had our Cadillac. Thanks to Robert Toussaint he made it awesome. He's so attentive to our "wish list" and so professional in walking us thru the maze of the "computer jargon" of our SRX. We're o More

by bud4833
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Toussaint
May 22, 2012 -

Marvin K. Brown Auto Center responded

Great! We agree - Robert does a wonderful job! So glad you're happy with him and MKB! Sincerely - Jennifer Brown - President

October 24, 2003

Mike Lynch is a great Saab salesman. He knows his product and is interested in not only the sale, but that the customer is happy. More

by aizzo
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lynch
...
4