Maserati Alfa Romeo of Wilmington Pike
Chadds Ford, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 2:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 2:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I've had good experiences with them and not so good experiences. My last experience wasn't so good. I took my car in for an oil change, and waited for a while before I was told there were other thing experiences. My last experience wasn't so good. I took my car in for an oil change, and waited for a while before I was told there were other things that needed to be done and it would be 3-4 HOURS. I wasn't offered a car or a ride, and when I arranged for my own transportation back home, I found my car not in the garage being serviced, but out front in the parking lot next to the space where my ride was parking. When I finally found someone to ask about this, I was told that there was another vehicle in line before my car and mine would be serviced after that. I WAS NOT called with an update later in the day and when I decided to call THEM, to find out when it's get my car back, the dealership was closed! After waiting until the mid afternoon the next day updated, I called THEM and they said it would be later in the day! When I complained that a day and a half was far from the 3-4 hours I was quoted, they said it could be ready by the time I got there. After all of the warranty work had been completed, my oil change (what I went in for) was over $300! I wish I had been informed that a basic oil change would cost so much, as I was not financially prepared for that amount. The customer service was not what I'd experienced previously, which of course was disappointing. More
Charged me $1,300 to diagnose and fix an issue. Several trips back & forth later, the issue has not been fixed, they refuse to refund the erroneous $600 “diagnosis fee”, handed me my keys with a sh Several trips back & forth later, the issue has not been fixed, they refuse to refund the erroneous $600 “diagnosis fee”, handed me my keys with a shrug, and have since ghosted me. One of the worst ordeals I’ve ever dealt with at ANY dealership. More
Very helpful and always finding ways to help clients solve their car issues in a timely manner solve their car issues in a timely manner More
Very precessional sales men , good leadership, The knowledgeable information is very good to know and you actually feal comfortable confiding in The guys knowledgeable information is very good to know and you actually feal comfortable confiding in The guys More
Service went great! Brought It in for a seal leak that happened to be covered under warranty. Brought It in for a seal leak that happened to be covered under warranty. More
Staff was cold and not at all welcoming! Not one person spoke to me. Looked directly at me and put their head down. Marcus was pleasant and helpful. I purchased my car 5 months ago, brought Not one person spoke to me. Looked directly at me and put their head down. Marcus was pleasant and helpful. I purchased my car 5 months ago, brought it in for a service check absolutely nothing was wrong with it. Then all of a sudden I needed spark plugs, belts, brakes, etc. for a grand total of $8,800! How did it pass through the inspection to sale 5 months ago 🤔 Confused and highly disappointed. All of that and they didn’t even wash it or vacuum the car! They definitely need to take some cues from the Lamborghini dealer in Wayne, Pa and Koons Lexus in Wilmington,DE. The door is slightly opened and you are greeted and you absolutely would never leave there without your car being washed and vacuumed! More
I have had a few bad experiences with this service center. Last time they actually put the wrong tires on the car after a specific conversation and quote took place. As a result the tires I didnt wa center. Last time they actually put the wrong tires on the car after a specific conversation and quote took place. As a result the tires I didnt want wore out in 7k miles like they always do because they are trash. This time around...the oil change was 30.percent higher than last time with no communication regarding significant higher prices. It is time to go back to the main line which is an additional 45 minutes away but worth it. More
Excellent customer service ! !! Timely and efficient. Thank you very much for your help it is greatly appreciated !! Timely and efficient. Thank you very much for your help it is greatly appreciated More
Very professional and courteous. Always does a great job taking care of my car and gets me in quickly. Always does a great job taking care of my car and gets me in quickly. More