Massey Yardley Jeep Chrysler Dodge Ram

Great Job Ms. Helen was very polite and explained to me about my oil changes and tire rotation prices. Wait time was shorter than I expected, love that. Ms. Helen was very polite and explained to me about my oil changes and tire rotation prices. Wait time was shorter than I expected, love that. More

Service department A plus Dropped my car off for a seatbelt issue in the morning. The service department staff was extremely friendly and quick getting me off to work. When I c Dropped my car off for a seatbelt issue in the morning. The service department staff was extremely friendly and quick getting me off to work. When I called for an update they knew exactly who I was and remembered what the issue with my car was it was fixed well before the end of the day and pick up was just as easy. Big thanks to Ted and all the men and women there! More

Fees that came up I think the price they got me from chrysler finance to obtain the $500 rebate rates were high. I know when I negotiated the price I was given a price I think the price they got me from chrysler finance to obtain the $500 rebate rates were high. I know when I negotiated the price I was given a price plus ONLY Taxes and Tag transfer and when it came to the paperwork is when I was shocked by another $999 dealer fee …which I think is high and was misled More

Personell I was very impressed with Alex,Ezekiel and Mimi. They all listen to my needs and my demands were fully met without any sale pressure. I was very impressed with Alex,Ezekiel and Mimi. They all listen to my needs and my demands were fully met without any sale pressure. More

Excellent Customer Service Brian is an excellent customer service representative. He solved a problem with my car and figured out another way to fix my engine problem; without t Brian is an excellent customer service representative. He solved a problem with my car and figured out another way to fix my engine problem; without the extra expense of replacing the parts. He has an fantastic attitude toward his clientele. I truly get fantastic service from the dealership every time. More

WORST experience ever at a dealership Had the WORST experience at this dealership. Spent over 5 hours there to get one simple warranty part fixed that had been diagnosed and part ordered i Had the WORST experience at this dealership. Spent over 5 hours there to get one simple warranty part fixed that had been diagnosed and part ordered in my prior 2 hour visit there. Repair guy was incredibly rude and even CHOOSE to work on other cars before mine. When he finally started on mine, I asked for an update after it came down off the lift and was told he still needed 30 more minutes. They couldn't give me an answer as to why after being there 5 hours and my car now being down off the lift, he was CHOOSING to again work on another car instead of finishing mine. When he finally brought my car to the front, he came peeling out of the garage and screeched the tires. Another worker was there and saw it all. I asked him to come with me to talk to my service writer and he said he "didn't want to get involved." Unreal. You work for the dealership providing me horrific service. I doubt he would be ok with someone driving his car or treating him like this. Would not recommend this dealer to anyone. More

Always get the VIP treatment I went for 2 issues, replace the back up camera and the sunroof motor and railing on my 2014 Grand Cherokee. Since I had to leave the SAV, the dealer I went for 2 issues, replace the back up camera and the sunroof motor and railing on my 2014 Grand Cherokee. Since I had to leave the SAV, the dealer paid my rental, a brand new Cherokee even thogh my extended warranty was canceled (Mopar changed my address and my bank denied the payment). Bryan approved the rental and help me contact Mopar to fix the error and reinstate the policy on the spot. Chris my only mechanic on the dealer that has worked on my Jeep did an excellent job as always. More

The best Always friendly and helpful, but that horrible woman is back and I won't let her anywhere near me or my vehicles or my beautiful dog who comes with me Always friendly and helpful, but that horrible woman is back and I won't let her anywhere near me or my vehicles or my beautiful dog who comes with me! More

2014 Dodge The Internet department was good with putting me with a great saleman. This saleman was great. I explained my situation to him and he knew exactly how The Internet department was good with putting me with a great saleman. This saleman was great. I explained my situation to him and he knew exactly how to help me. He walked me through the whole process. The reception up front could be alittle more upbeat and friendly. However this was my first experience buying a car and it wasn't a bad one. Down to the fiancial department great information very friendly and honest. She treated me like I was her own child. More

Awesome overall experience! John was awesome in sales! He was friendly and got it done for me. He went above and beyond! Kim in Finance was great! Everyone here was very friendly John was awesome in sales! He was friendly and got it done for me. He went above and beyond! Kim in Finance was great! Everyone here was very friendly and thanks to Helen in Service for following up with the progress of the deal. In the end, I got a brand new beautiful car thats covered bumper to bumper. More