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Mastel Ford Lincoln Mercury

Olean, NY

4.7
127 Reviews

1674 Olean-Portville Rd.

Olean, NY

14760

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127 Reviews of Mastel Ford Lincoln Mercury

October 22, 2016

Good deal on tires. Good price on new tires. Got them pretty quick. No problems with service, pointed out a few other minor things But we're not super pushy about fixin More

by JMS4646
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Mike?
October 14, 2016

Best in Town!! I have had both Ford and non Ford vehicles serviced at Mastel with no issues. Over the years I have had Volvo, Jeep, Toyota and Fords serviced there. More

by DieselDriver7.3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori and Mark at service desk and Brian (mechanic)
October 12, 2016

Customer Satisfaction I have purchased vehicles from Mastel Ford for decades. Everyone I have encountered has been pleasant and extremely helpful. The sales team is alway More

by BCOSCIA1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Peterson, Lori Rich
October 12, 2016

Outstanding customer service I have leased 2 vehicles through Mastel Ford and have been nothing but overly satisfied with their service, their promptness with repairs, and the ove More

by 2Gracegariepy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All have been so wonderful!!!
October 12, 2016

Service I recently had my F150 Lariat at Mastel Ford for a wheel alignment. I received excellent customer service. Everything was explained to me in advance More

by Mason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Rich, Sharon Hepfer
September 29, 2015

Warranty service unprofessional Had to pay for service in advance, then wait a week for part to arrive. No service slip upon completion. Unprofessional Service Department. Called abo More

by QH8535
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Male/female service rep. No name tag.
December 02, 2014

Carelessness I recently took my vehicle to Mastel Ford-Lincoln ( 1674 East State Street Olean, NY 14760) for state inspection and oil change done. I was schedul More

by Michele Phelps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
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