Mastel Ford Lincoln Mercury

Great Customer Service Service Department offers great customer service every time I go there. They always try to go above and beyond for customers. Lorie is the best with Service Department offers great customer service every time I go there. They always try to go above and beyond for customers. Lorie is the best with customers. Thank you! More

Always a pleasant experience. Excellent service department. I feel I can trust what they recommend! A good service department will influence where I buy a vehicle. Mastel Ford is the best. department. I feel I can trust what they recommend! A good service department will influence where I buy a vehicle. Mastel Ford is the best. More

Another Job Well Done Always a complete job when I take my F150 to Mastel, not so at our Local Ford Dealership. I appreciate the Service Manager, they always have fresh co Always a complete job when I take my F150 to Mastel, not so at our Local Ford Dealership. I appreciate the Service Manager, they always have fresh coffee, WiFi and quality TV. This is my fourth F150 and Mastel's has proven themselves to have the best Service Department around.. More

took my F-150 for oil change Was satisfied with the service. They also went and did a service on a recall notice while I was there. I wasn't expecting that. Was satisfied with the service. They also went and did a service on a recall notice while I was there. I wasn't expecting that. More

Service and atmosphere were excellent Excellent service, clean and well maintained service and waiting area with friendly and caring individuals! Values and friendliness are the key in e Excellent service, clean and well maintained service and waiting area with friendly and caring individuals! Values and friendliness are the key in establishing customer service that satisfies the customer! More

A joke!!!! I have heard so many horror stories about A joke!!!! I have heard so many horror stories about this place, of course only after my own horror story. Business should be shut down. A joke!!!! I have heard so many horror stories about this place, of course only after my own horror story. Business should be shut down. More

Oil change Excellent service. Lorrie is an asset to y’all. Makes everyone feel comfortable , bends over backwards to help in any way. As I have said in the pa Excellent service. Lorrie is an asset to y’all. Makes everyone feel comfortable , bends over backwards to help in any way. As I have said in the past, you can’t improve excellence!! Lorrie needs a raise!!!! More

Service was efficient, complete, and is much appreciated. We value the service we received from Mastel. Laurie is accommodating and we received a loaner to drive while the car was being services. It was gre We value the service we received from Mastel. Laurie is accommodating and we received a loaner to drive while the car was being services. It was great. More

The Best Dealership Anywhere Have been dealing with Mastel since 1983. The very best people anywhere. My family and I have purchased all of our vehicles from Mastel and the servic Have been dealing with Mastel since 1983. The very best people anywhere. My family and I have purchased all of our vehicles from Mastel and the service is outstanding. Every time I visit for service they wash my car. More

Lorie was great to deal with. Price for parts is outrageous. Appreciate the warranty. Lorie kept in contact while car was being repaired. Only downside is no loaner car. outrageous. Appreciate the warranty. Lorie kept in contact while car was being repaired. Only downside is no loaner car. More