Mastel Ford Lincoln Mercury

Very happy As always I was very happy with the service I received from Mastel Ford. I was in and out in about 20 minutes.I will always have any service needed th As always I was very happy with the service I received from Mastel Ford. I was in and out in about 20 minutes.I will always have any service needed there. More

Continuing excellent sales and service experience! Continue to be very pleased with the excellent sales and service experience we enjoy with Mastel. Sales and service with multiple vehicles have alway Continue to be very pleased with the excellent sales and service experience we enjoy with Mastel. Sales and service with multiple vehicles have always been timely, professional, high quality and personable. More

Service for a Recall I had a couple recalls that I dragged my feet on getting taken care of. I called the service department and they had to order parts. When the part I had a couple recalls that I dragged my feet on getting taken care of. I called the service department and they had to order parts. When the parts arrived they called me and set up an appointment. I was told repairs might take all day. I was surprised when they called me a few hours later to tell me the car was ready. they also checked my brakes, tires, and wipers for free. More

Excellent service. They keep my 12-year old Mustang running virtually like new. This time it was replacing the front sway bar. Last time it was the dual exhaust. They keep my 12-year old Mustang running virtually like new. This time it was replacing the front sway bar. Last time it was the dual exhaust. More

Always a good experience I have taken my car to Mastel for service many times. I am never disappointed when I leave. The staff is very helpful and knowledgeable. I would recom I have taken my car to Mastel for service many times. I am never disappointed when I leave. The staff is very helpful and knowledgeable. I would recommend Mastel to anyone. More

Oil change. Detail They got all pine pitch off my car. And changed oil. Lorie was nice. I just had to wait extra day for loaner car. Only concern They got all pine pitch off my car. And changed oil. Lorie was nice. I just had to wait extra day for loaner car. Only concern More

Very unhappy!! The customer service department is less than concerned with their customers safety and fixings things the first time and in a timely manner! And of t The customer service department is less than concerned with their customers safety and fixings things the first time and in a timely manner! And of then I am expected to pay more than once for something that should’ve been fixed correctly the first time! When they finally call me This will be the third time having my car in for the same problem! More

Service vist Service call to investigate a rotational rubbing noise while driving slowly. This noise was only heard while driving with all windows rolled up. The f Service call to investigate a rotational rubbing noise while driving slowly. This noise was only heard while driving with all windows rolled up. The front dust shields where cleaned of debris. More

Simple Trust I like to shop local so I’m really glad Mastel Ford is here. I trust them. I’ve bought three cars from them now. Matt and Wayne answer every quest I like to shop local so I’m really glad Mastel Ford is here. I trust them. I’ve bought three cars from them now. Matt and Wayne answer every question, show me how to do things ( sometimes multiple times) and I really feel they have my best interest at heart. The financial people aren’t pushy. And the service dept is exceptional! More

Oil change Service was through but I wish an oil change did not take an hour as I waited for the truck but I know they have to check the truck all over Service was through but I wish an oil change did not take an hour as I waited for the truck but I know they have to check the truck all over More