Mastel Ford Lincoln Mercury

Great job. I have not complaints. I had a great experience with all aspects of my scheduled appointment. I would recommend the service department to all job. I have not complaints. I had a great experience with all aspects of my scheduled appointment. I would recommend the service department to all people. More

Good Service We bought this car several years ago. I stopped using Mastel's Service because I felt it was way to expensive. This visit was for a recall, but over We bought this car several years ago. I stopped using Mastel's Service because I felt it was way to expensive. This visit was for a recall, but overall I was very happy with the work performed. More

Recall on Escape We were notified of a preventative recall on our Ford Escape. We contacted our dealership. They scheduled us immediately, for the recall and oil cha We were notified of a preventative recall on our Ford Escape. We contacted our dealership. They scheduled us immediately, for the recall and oil change & tire rotation. Staff was friendly, courteous and able to answer all of our questions. Service was done in timely fashion. We are looking forward to continuing with this dealership for years to come!!! More

Great Customer Service Service Department offers great customer service every time I go there. They always try to go above and beyond for customers. Lorie is the best with Service Department offers great customer service every time I go there. They always try to go above and beyond for customers. Lorie is the best with customers. Thank you! More

Always a pleasant experience. Excellent service department. I feel I can trust what they recommend! A good service department will influence where I buy a vehicle. Mastel Ford is the best. department. I feel I can trust what they recommend! A good service department will influence where I buy a vehicle. Mastel Ford is the best. More

Another Job Well Done Always a complete job when I take my F150 to Mastel, not so at our Local Ford Dealership. I appreciate the Service Manager, they always have fresh co Always a complete job when I take my F150 to Mastel, not so at our Local Ford Dealership. I appreciate the Service Manager, they always have fresh coffee, WiFi and quality TV. This is my fourth F150 and Mastel's has proven themselves to have the best Service Department around.. More

took my F-150 for oil change Was satisfied with the service. They also went and did a service on a recall notice while I was there. I wasn't expecting that. Was satisfied with the service. They also went and did a service on a recall notice while I was there. I wasn't expecting that. More

Service and atmosphere were excellent Excellent service, clean and well maintained service and waiting area with friendly and caring individuals! Values and friendliness are the key in e Excellent service, clean and well maintained service and waiting area with friendly and caring individuals! Values and friendliness are the key in establishing customer service that satisfies the customer! More

A joke!!!! I have heard so many horror stories about A joke!!!! I have heard so many horror stories about this place, of course only after my own horror story. Business should be shut down. A joke!!!! I have heard so many horror stories about this place, of course only after my own horror story. Business should be shut down. More

Oil change Excellent service. Lorrie is an asset to y’all. Makes everyone feel comfortable , bends over backwards to help in any way. As I have said in the pa Excellent service. Lorrie is an asset to y’all. Makes everyone feel comfortable , bends over backwards to help in any way. As I have said in the past, you can’t improve excellence!! Lorrie needs a raise!!!! More