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Master Buick GMC

Augusta, GA

4.6
1,108 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,108 Reviews of Master Buick GMC

March 23, 2023

Everyone from Frank, Eddie, Sue and Keith were absolutely wonderful in the process of me buying my new GMC Sierra 1500 Denali. They really made me feel appreciated. Frank(General Sales Manager) was great in More

by Jrackliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Frank Ward, Sue Oertle, Keith Stone
Mar 24, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 18, 2023

The service department was very helpful and friendly. My car maintenance was taken care in a timely manner. Waiting facility was nice and comfortable. More

by Sedefoor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gavin , Gene Baxley
Mar 21, 2023 -

Master Buick GMC responded

Thank you for sharing this great feedback with us. I feel our service department is what makes our dealership special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 17, 2023

We had a last minute drop in at the service center and we were taking care of from the second we walked in until the second we left. David is our right hand man when it comes to anything at Masters. More

by tiffaniewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Truitt
Mar 20, 2023 -

Master Buick GMC responded

I cannot thank you enough for this glowing review of our service center! I know how valuable your time is and I aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 17, 2023

Highly recommended best customer services staff was very quick and professional especially Gavin Hyatt thanks to GMC Buick or Augusta my A/C is working definitely will be sending recommendations for sales More

by lane-inky0r
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Whitten
Mar 20, 2023 -

Master Buick GMC responded

I cannot thank you enough for your wonderful review of Master Buick GMC Augusta and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 16, 2023

Charles Williams was very helpful he explained all I needed and I didn’t have to wait days for my car and I’m truly grateful for that. More

by cancrum25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 17, 2023 -

Master Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 07, 2023

Excellent service. Charles was very professional. He explained all details clearly and provided me with the information I needed for a future appointment. More

by l_wildman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 09, 2023 -

Master Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Master Buick GMC Augusta. If there is anything more that I can do, please come back and see me again. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 04, 2023

Very accommodating, we had an unexpected trip come up and the service department got me in to do oil change ad tire rotation within a few hours notice. Great folks to work with. More

by mike.bennett36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Williams
Mar 07, 2023 -

Master Buick GMC responded

Mike, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 25, 2023

Roscoe Peace was very knowledgeable and patient. He answered all our questions and took care of us from start through driving off the lot in a brand new Buick and beyond. More

by Rich
Recommend Dealer
Yes
Employees Worked With
Sales manager , Roscoe Peace, Keith Stone
Feb 28, 2023 -

Master Buick GMC responded

Rich, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 23, 2023

I just want to say that in all of my buying of vehicles that this was the best experience that my wife and I have ever had. Wade Howard was the most honest salesman that I have had the experience and pleas More

by Bruce & Virginia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Overby, Wade Howard, Keith Stone
Feb 24, 2023 -

Master Buick GMC responded

Bruce and Virginia, I cannot thank you enough for your wonderful review of Master Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Feb 24, 2023 -

Bruce & Virginia responded

It was our pleasure. When you deal with straight and honest people no playing games it makes everything better.

February 17, 2023

Excellent sales and service! We have been very pleased with every interaction with Master Automotive! Thank you!! More

by davidhoggjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Bo Starke
Feb 21, 2023 -

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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