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Mastrovito Chevrolet

Yorkville, NY

Overview
Employees
Reviews
Vehicles
4.6
145 Reviews
Here in the Yorkville area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet vehicle, they know they can come to Mastrovito Chevrolet. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Rome, Utica, Hamilton and Syracuse drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Rome, Utica, Hamilton and Syracuse with sales, selection, service, financing, and much more.
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5043 Commercial Dr

Yorkville, NY

13495

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Showing 145 reviews

March 17, 2026

The service associate was very helpful, the speed of the repair was very impressive will make it a habit in using them for service More

by GREGALFORD82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Collette
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Mar 18, 2026 -

Mastrovito Chevrolet responded

Thank you for choosing us for your Chevrolet Silverado 1500 repairs. We’re glad our service associate provided helpful assistance and that the repair was completed quickly. We look forward to your next appointment. #makeyourmovetomastrovito

March 17, 2026

I was very pleased with Stacey, the Service Advisor who took care of my NYS inspection appointment. She is customer focused. More

by NANCYR315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
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Mar 17, 2026 -

Mastrovito Chevrolet responded

Thank you for highlighting how attentive our service advisor was during your NYS inspection appointment on your Chevrolet. We appreciate your feedback and look forward to serving you again.

March 17, 2026

It was a little disorganized. Not ready for my service, had to change location. Unprepared More

by anncalogero2
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service Department
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Mar 18, 2026 -

Mastrovito Chevrolet responded

Ann, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 17, 2026

was told that my service would not cost anything and could be done remotely. ended up costing roughly $330 and lost my vehicle for a day. i will not be recommending, very disappointed. typical car deale More

by no_job_toosmall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service manager, poor rating
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March 17, 2026

They went out of their way to be helpful and make the experience worth going back. More

by rcottonosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hensel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Culver
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Adams
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Mar 18, 2026 -

Mastrovito Chevrolet responded

Thank you for the 5-star rating. We’re glad our team went above and beyond during your Chevrolet Silverado 1500 service. We look forward to your next visit. #makeyourmovetomastrovito

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