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Mastrovito Chevrolet

Yorkville, NY

4.6
76 Reviews
Here in the Yorkville area, when drivers are searching for the renowned quality and caliber of a reliable Chevrolet vehicle, they know they can come to Mastrovito Chevrolet. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Rome, Utica, Hamilton and Syracuse drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Rome, Utica, Hamilton and Syracuse with sales, selection, service, financing, and much more.
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5043 Commercial Dr

Yorkville, NY

13495

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Showing 76 reviews

April 16, 2026

People very professional dealership was clean. But the television in the customer waiting area did not work More

by jdodge2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2026

Very polite workers and they quick to take care of my vehicle didn’t have More

by a.machas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Decarolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2026

I was in for a Nys inspection. With an appointment they got me in promptly completed the inspection quicker than I expected. More

by Gerry
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2026 -

Mastrovito Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mastrovito Chevrolet, we look forward to having you as a valued customer for many years to come!

April 14, 2026

They changed out our snow tires for our all-seasons. After driving the car for 10 to 15 miles, I got a service light to check the tire calibration or something. Basically, they had forgotten to calibrat More

by jkinney3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Urich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Mastrovito Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly.

April 14, 2026

A little disappointed this time around. I was in the reception area and I saw that she left. In the meantime the car was ready and I was left waiting longer than I needed to. If I didnt More

by camillemariani
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2026 -

Mastrovito Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, Camille, and hopefully, we can get to the bottom of this.

Apr 15, 2026 -

camillemariani responded

My contact information is camillemariani@yahoo.com. My phone number is +13157900074

April 14, 2026

Everyone was super helpful throughout the process, especially Jasmin! Very attentive and quick responses from the whole team as well. More

by ajkakudic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmin Dizdarevic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick - gave me a ride to Barnes and Noble
Apr 14, 2026 -

Mastrovito Chevrolet responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

April 13, 2026

Stacy was very informative and pleasant to deal with And always professional Thank you Stacey More

by JMNLNZ
Recommend Dealer
Yes
Employees Worked With
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Mastrovito Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mastrovito Chevrolet.

April 12, 2026

August was a great service representative. Very knowledgeable and provided suggestions as needed. Thank you More

by gymco3344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Mastrovito Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2026

Fantastic service, sales was patient and put my needs first. FYI - having a “minimum” here made me not want to complete the survey. More

by bralbano
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Graziadei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

April 12, 2026

Everyone was very kind and professional and they made the process smooth and very timely. More

by hyaghy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Decarolis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August Santini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Collette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Urich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2026 -

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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