Matt Hensel

Went to this dealership based on an offer we got from car gurus, who said the offer was from the dealership. Drove 2 cars two and a half hours to sell the car for what was offered. Salesman came back with gurus, who said the offer was from the dealership. Drove 2 cars two and a half hours to sell the car for what was offered. Salesman came back with an offer over 4000 dollars less than what we were offered initially. Told us the offer we received in the email was from Car Gurus and not the dealership, which turns out is not true. The email clearly states that the offer is from the dealership. It also states in fine print that the dealer can adjust the offer if they wish. We were expecting that they would try to negotiate down some, but not 4000 dollars, especially since the car is in perfect condition. When we questioned the salesman about the initial offer and how could there be such a difference, he said it was the job of car gurus to get people to come into the dealership. Sounds like a bait and switch scam, which he was quite aware of. I had several offers from dealers much closer that were 2000 dollars higher, so he wasn't even close, and made no attempt to negotiate. I would never trust this dealership for any type of transaction. More

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George, Matt and Kris were very professional and made the experience very good. Would highly recommend Mastorvito to anyone. experience very good. Would highly recommend Mastorvito to anyone. More

by jason@broedelenergy.com Verified Customer Verified Customer

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Everything & everything was perfect! Our salesman, Jasmin, was totally attentive to our questions & concerns. He was the key to our MASTROVITO experience!! Big thanks to the entire sta Our salesman, Jasmin, was totally attentive to our questions & concerns. He was the key to our MASTROVITO experience!! Big thanks to the entire staff for helping us purchase our 2026 Traverse! More

by TIA68UNCAS Verified Customer Verified Customer

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Matt and Jaz made everything easy and got me into a car I never thought I could. Best car buying experience ive had. never thought I could. Best car buying experience ive had. More

by jesssull20 Verified Customer Verified Customer

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Everyone was kind and understanding. They listened to your wants and needs. I got what I wanted They listened to your wants and needs. I got what I wanted More

by turtlesshells Verified Customer Verified Customer

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Mastrovito has proved it. It is not the brand, it is the culture and commitment to customer satisfaction. I just bought a Chevy Traverse at their new Chevy location on Commer It is not the brand, it is the culture and commitment to customer satisfaction. I just bought a Chevy Traverse at their new Chevy location on Commercial Drive and the experience was just as top notch as my 2 previous purchases at the Hyundai dealership. Keep up the good work! More

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Had issues with purchase and still have issues. Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of curre Things where broken more during service. It still has clinking. The last time it was in shop 2 weeks. Not happy with it at this moment cause of current matters and bank wants full diagnostic by dodge. More

by salvaged4428 Verified Customer Verified Customer

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Was very pleased with this dealership especially Pat Young. Outstanding! Everyone there was very kind,. Young. Outstanding! Everyone there was very kind,. More

by keward53 Verified Customer Verified Customer

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Worked around the clock to make sure we got approved and were happy with vehicle were happy with vehicle More

by arianapaige866 Verified Customer Verified Customer

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Staff at Mastrovito Chevrolet are by fair wonderful, caring & knowledgeable. Great place to purchase a car, caring & knowledgeable. Great place to purchase a car, More

by joanne_lange Verified Customer Verified Customer

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