Matt Hensel
Matt Hensel at Mastrovito Chevrolet

Matt Hensel

General Manager

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.8
32 Reviews

Industry Experience

12 yrs, 6 mos

4.8

32 Reviews

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32 Reviews of Matt Hensel

September 29, 2026

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Employee Rating

The service department is absolutely amazing, they communicate very well with you and take care of your needs without any issues. It has been an absolute pleasure having my vehicle serviced at this de More

by sspink8607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2026

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 22, 2026

Dealership Rating
Employee Rating

The service exceeded my expectations. There is a HUGE improvement under the new ownership. I am very happy. I will be getting my service work completed at Mastrovito Chevrolet More

by cwilliamsphr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 14, 2026

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Working with Bill, Matt and Chris was a flawless process. I knew the truck I wanted and I went in telling them where I needed to be from a financing perspective. They did everything they could to get me as c More

by nicholashoule01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 28, 2026

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Very friendly and professional. Very knowledgeable about their product. Everything went very smoothly especially the finance. More

by jac1533
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2026

Mastrovito Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 27, 2026

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Professional, knowledge, and courteous staff made my shopping experience an immense success. In particular, George, Chris and Matt... I will recommend anyone interested in a Chevrolet car or truck to More

by ernestcritelli
Recommend Dealer
Yes
Aug 27, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 21, 2026

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Employee Rating

Sales department was great to deal with and very professional, had a few minor problems with truck and service department took care of that More

by ryanparsons91
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kris Culver, Mike Ferreira

Aug 24, 2026

Mastrovito Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 20, 2026

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Went to this dealership based on an offer we got from car gurus, who said the offer was from the dealership. Drove 2 cars two and a half hours to sell the car for what was offered. Salesman came back with More

by lauriefabian76
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Frank Mastrovito

Aug 24, 2026

Mastrovito Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 12, 2026

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Employee Rating

George, Matt and Kris were very professional and made the experience very good. Would highly recommend Mastorvito to anyone. More

by jason@broedelenergy.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Culver, George Graziadei

Aug 12, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 11, 2026

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Employee Rating

Everything & everything was perfect! Our salesman, Jasmin, was totally attentive to our questions & concerns. He was the key to our MASTROVITO experience!! Big thanks to the entire sta More

by TIA68UNCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Mastrovito Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 30, 2026

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Employee Rating

Matt and Jaz made everything easy and got me into a car I never thought I could. Best car buying experience ive had. More

by jesssull20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Dizdarevic

Jul 30, 2026

Mastrovito Chevrolet responded

Thank you for choosing Mastrovito Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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