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Mastrovito Hyundai

Yorkville, NY

Overview
Employees
Reviews
Vehicles
4.9
1,822 Reviews
The team at Matrovito Hyundai is committed to drivers in Yorkville, NY, and beyond. We guide you through the showroom floor, helping you find the new or used vehicle of your dreams. Or, we help you navigate vehicle servicing or financing. Whatever our drivers need assistance with, we have their back every step of the way. Make your move to Mastrovito Hyundai near Utica today!
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5194 Commercial Dr

Yorkville, NY

13495

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Showing 1,822 reviews

August 06, 2021

Although they are very knowledgeable, it took way to long to finish my service, one day shy of eight weeks, Thank you for everything again, More

by JOROHX16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Krystal Sherman
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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Helpful
August 04, 2021

I was very impressed with the staff and very satisfied with the sale. The staff was knowledgeable and friendly and explained everything I am happy with the results of service g with the staff More

by Barb & Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that you are satisfied and everything was explained well! That is very important to us. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Helpful 1
August 03, 2021

Frank Mastrovito Hyundai is an awesome car dealership!! His staff is friendly and very knowledgeable. We'd highly recommend them to anyone car shopping.! 5 stars More

by Mary Elderkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Swald, Dzenan Karajic
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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that you received a 5 star experience and that you received friendly and knowledgeable customer service. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Aug 21, 2021 -

Mary Elderkin responded

You guys are awesome! We love everything about our new Hyundai. Thank you so much!! Mary and Bruce

Aug 21, 2021 -

Mastrovito Hyundai responded

You are very welcome!! We are so glad that you love your new Hyundai!!

Helpful
August 03, 2021

Great to work with. Gave a good trade in price. Moved in a timely fashion. Great customer service and very professional. Would highly recommend to anyone More

by yfdfirefighter08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hai Le
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mastrovito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Mastrovito-Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that your received professional and timely customer service. That is very important to us! We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Helpful 1
August 03, 2021

They claimed my vehicle was in rough condition and offered less then Edmunds rough conditions estimate. Then two days later listed the vehicle for sale at higher then what Edmunds excellent condition More

by adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Zawatski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dzenan Karajic
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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. Thank you again for #Makingyourmovetomastrovito!

Helpful
July 31, 2021

I was treated like I was the only person buying a car. Everyone has been so nice and helpful. I brought my car back with a small problem and you acted like it was major and took care of it right away. I w More

by bonniecook2
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony L
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Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that you received helpful and friendly customer service! That is very important to us. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Helpful
July 30, 2021

Finance people took forever. Trade in value was way under what it should have been. Taking a $10k profit on a trade in is ridiculous. More

by adam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dzenan Karajic
Report | Print
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. Thank you again for #Makingyourmovetomastrovito!

Helpful
July 28, 2021

The service team were great and explained everything about my vehicles issues. My only complaint is the vehicle was in for an inspection as well as the other work performed but upon pick up of the vehi More

by SHAFFER.SHAWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Swald
Report | Print
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Helpful
July 27, 2021

I was very nervous about replacing my car and thinking about a lease for the first time. Max and everyone there were very helpful and friendly explaining my options. they made it a lot easier then i thoug More

by jburkhart1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that you received helpful and friendly service. That is very important to us. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Helpful
July 24, 2021

It was nicely constructed and the staff thorough and friendly overall. An earlier update would have been helpful, and some of the staff could have been more outgoing More

by PHOENIXINTHESUN73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Swald
Report | Print
Aug 21, 2021 -

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

Helpful
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