Matick Toyota

Personel are very professional but not the same workmanship & care as Suburban Toyota of Troy. No Multipoint Inspection No one will follow up but thanks for this website. Gary Laskowski (586) 612-3 workmanship & care as Suburban Toyota of Troy. No Multipoint Inspection No one will follow up but thanks for this website. Gary Laskowski (586) 612-3636 laskowskigary67@gmail.com. Rav 4 Paltinum. More

It’s nice support in customer his employees are good and completely guide in car completely guide in car More

Do not work with this dealership. Their salesperson Steve Shikwana was extremely rude, cussing and yelling at me on the phone and he was racist towards me. Shikwana was extremely rude, cussing and yelling at me on the phone and he was racist towards me. More

A surprising experience. Acquiring a used car at Matick was a surprising experience. I commend Kevin Marogi for being such a pleasant and competent sales person. He made the Acquiring a used car at Matick was a surprising experience. I commend Kevin Marogi for being such a pleasant and competent sales person. He made the whole process, from test driving through financing, seamless and easy and went the extra mile. Every question was answered and every detail covered with honesty and without pressure. Would recommend to anyone! More

Go to one of many dealerships in area If you come here you will get scammed. Mackenzie Romero is one of the biggest scammers ever you will get scammed. Mackenzie Romero is one of the biggest scammers ever More

BAIT AND SWITCH DEALERSHIP! Terrible Customer Service! I strongly caution anyone and everyone against going through this dealership. On a Saturday I noticed a vehicle I found intriguing. After speaking w I strongly caution anyone and everyone against going through this dealership. On a Saturday I noticed a vehicle I found intriguing. After speaking with my fiancé, we agreed it would suit us well and decided to take a Sunday drive and check out some dealerships in the area without being hounded by sales people (I strongly recommend if you want to physically see what they have, but aren't ready to test drive. Most if not all dealerships are closed on Sundays.) I utilized the online feature on the website that allows you to "Check Availability" on any vehicle that might pique your interest. Sunday evening, we hit this button, which prompted us to enter a name and phone number, and the approximate time of day we would like to come in, evening. At 9:09 on Monday morning we received a text from a rep named Ashley stating that the vehicle in question was available. We set up a meeting for 5:30pm. She then requested that if we wanted to get an offer for a trade in, then we needed to bring that vehicle. The vehicle we planned to trade in was in pretty rough shape, but it does run. I drove it up there! 1) They sold the vehicle they told us not even 9 hours before hand was available, made an appointment with us, then sold it out from under us. We were fully prepared to buy that vehicle that day. Never given the chance. Got us on their lot though. 2) Honestly, it may sound silly, but my heart was set on the vehicle we requested and made the appointment for. I wanted to leave, but felt trapped because in this area, there are no other dealerships that sell decent, low mileage vehicles for under $10K. Living in the greater metro-area is expensive on its own, but the auto industry and dealerships have made it almost impossible for low-income families to purchase reliable vehicles. They WILL NOT finance vehicles over 10 years old, while there may be a few exceptions to this, that is the general rule. 3) The salesman immediately started showing us vehicles over the price of the original one we chose. They were more expensive and in worse shape! One car was so bad I literally hit the gas once and immediately said no. The salesman was also working with two other people while trying to work with us...very timely... 4) The manager came to speak with us after the salesman told us that they sold the vehicle we came into see. This manager looked me in my face and said “this is just how we do business. It happens all the time. It can actually take days for the sales team and website to be updated on what’s been sold.” Uncaring, cold, and flat out rude. This person acted as if they were a motor mall! They are a small single lot dealership on Hall road for crying out loud. All I wanted was transparency. They told us they sold it that morning, but yet THEY CONTACTED US that SAME morning telling us it was available. Had they really sold it then (which its Tuesday night and it’s STILL up on their website) all they need to do was send another text saying sorry they sold that one, maybe they can help us find something else! 5) Then they offered me $50 for a running car that is aesthetically in great shape, and mechanically needs $500-$800 worth of work, and they could have sold it for $4,000. I know this because I have done the work on this car myself since I purchased it, and I just didn’t feel like wrenching on it anymore. More

I have nothing but PRAISE for the service department. Once again Jameson, Dennis and Dave have pulled through for me. A while ago, I had a question about a problem I was having on my car. They were abl Once again Jameson, Dennis and Dave have pulled through for me. A while ago, I had a question about a problem I was having on my car. They were able to look at it, explain everything to me in detail and off I went happy as can be. They were very professional, honest and sincerely cared about their work. This is one of the best dealerships I have worked with. I have been to many dealerships in Ohio and Illinois as well. More