Matick Toyota

Worst Dealer to do business with Went there last week to lease Tacoma, and they cuoted me on a vehicle that they did not have, at a low price that could keep ( false advertising), an Went there last week to lease Tacoma, and they cuoted me on a vehicle that they did not have, at a low price that could keep ( false advertising), and after filling my credit application, even why my credit is 750 they did not approve me, but no stipulation....they told me that I have two open car loans which is at 12% of my debt ratio......so they did not ask for me to pay any or both of my loans, did not ask to put money down, did not let me to pay the whole lease upfront ,and they did not approve me even with a 830 credit score cosigner.....I call the f&I Manager and he was rude as xxxx, and no explanation whatsoever. Asked to talk to their GM, or Owner but he said that he is in charge and he own the place and there is no one to talk to....It seems like they did not wanted my business, and felt very offended, and hopefully the Matic family feels the same way when they have someone so disrespectful working on their dealership and talking on their behalf and acting like he owns the place. I leased the Tacoma yesterday from Suburban in Troy, and they treated me like it is supposed to, got me approved in less than three minutes and I was in and out in less than 5 minutes...My family have two Toyotas and now is three which I will not service at Matic Toyota any more because they don't deserve my business...I left voicemail for their GM once I couldn't find the owner's phone number and I'm still waiting for him to call me back... More

This place is awesome!!! 5 star dealership for sure!!! We were looking to trade in our Ford Explorer for another used car at another dealership & got low-balled. Thanks to Car 5 star dealership for sure!!! We were looking to trade in our Ford Explorer for another used car at another dealership & got low-balled. Thanks to Cargurus I found this place. Matick Toyota gave us close to KBB value for our Explorer. They won’t bs you & will work hard to make you happy. Staff is friendly & professional. Sales Manager Matthew Lepior & Sales Chris Doubleday were a pleasure to work with. I’m planning to return to this dealership in the future. I would definitely recommend this place. More

Fraudulent dealership!!! Matick Toyota sold me a compressor for my air-conditioner in May 2018. They then, almost to the day, set me away so my warranty would expire, and the Matick Toyota sold me a compressor for my air-conditioner in May 2018. They then, almost to the day, set me away so my warranty would expire, and then said it wasn’t the compressor. It was the condenser. I then took it to three different mechanics, one of which was Fox Toyota who all said it was the compressor. Matick would not honor my warranty even though I was there before it had expired, and they sent me away until after the expiration date. Fox Toyota was very helpful, and as you can see from the reviews, mine included, Fox Toyota is a total 180° difference from Matick Toyota. It’s worth the drive if you were closer to Matick, but want good service and not to get ripped off!!! Thank you Jacob at Fox Toyota! More

First used car buying experience Our son bought his first vehicle at Matick. Chris was our salesman. He was very informative, honest, accommodating and easy to work with. All while ma Our son bought his first vehicle at Matick. Chris was our salesman. He was very informative, honest, accommodating and easy to work with. All while making sure our 18 yr old understood the whole process from start to finish. More

Great Place Had a great experience getting our new Toyota here. Everyone was friendly and the entire process from start to finish was fast (which has been on my Had a great experience getting our new Toyota here. Everyone was friendly and the entire process from start to finish was fast (which has been on my greatest frustrations during previous car purchases). I love my new Highlander, it was exactly the car I had researched and wanted for months only finally deciding to pull the trigger after taking to Molly over email. Will definitely be back and tell others. More

everyone there as awesome Nick was my salesman. He got me my truck at a quick pace and was very polite and patient with me. I’d recommend Matick to anyone. When you walk in ask Nick was my salesman. He got me my truck at a quick pace and was very polite and patient with me. I’d recommend Matick to anyone. When you walk in ask for Nick and he will hook you up More

Best of Everything I worked with sales associate Joe Francis to purchase a 2015 Toyota Rav4 on June 14, 2018. My experience was excellent. He was especially helpful in i I worked with sales associate Joe Francis to purchase a 2015 Toyota Rav4 on June 14, 2018. My experience was excellent. He was especially helpful in identifying pros and cons since he previously worked in the service department and knew lots about the mechanics of the car, about the work they did to prep it for sale, and about it's maintenance. I want to say that I found Matick on the internet after researching for this car. They posted consistently low prices for the models I was looking for compared to others. At the dealership it was no pressure, no hype, and complete transparency about the carfax report, and all the other data available online for the 2 cars I looked at. The assistant manager was one of the first people I met - he meets everyone I guess, which is kind of classy. I also want to say that I'm a mature single woman and was treated with complete respect and courtesy. This counts for a lot. No pressure, no duelling. I feel I got a good deal with the least possible stress - even though the whole process took several hours, due to the required paperwork. But when I walked out it was all done. Nothing left to follow up on with the secretary of state or with my insurance. I even got a free canister of touch-up paint from Joe. One constructive comment -- the car was a bit grimy on the interior. I don't think it was cleaned well, This has been true of other used cars I've purchased in the past. I'll take care of that myself. More

Loyal Toyota customer--Lost me this year! In March 2018 I took delivery of my 4th Toyota vehicle. The lease process was very deceptive. The very beginning of the conversation with Chad (salesp In March 2018 I took delivery of my 4th Toyota vehicle. The lease process was very deceptive. The very beginning of the conversation with Chad (salesperson no longer working there I've discovered) was all about the fact that I was over mileage on my present lease and wanted to turn it in early, avoid mileage penalty by rolling the cost into a new lease or purchase. Please run the numbers and tell me what you can do for me. He ran the numbers and when I didn’t jump on the deal right away I was asked if I'd be interested in another Corolla--I said no, due to its performance in snow. I was then reminded by Mackenzie during that conversation that I'd have to pay 15 per mile for the overage if I waited and turned it in at end of lease. I went home, thought about the deal and returned to take delivery on the 2018 Camry. Nothing but smiles and friendliness, no mention of any pending cost I'd face for my mileage overage. Every bit of the conversation would lead any rational person to believe they had wrapped the overage cost into what I was paying for the new Camry. Then this past week I am contacted by Toyota Financial Services and hit with the bill--$899.00. I explained the situation, asked them to take care of this bill and was told what the paperwork says. Got me! But it will never happen again. This was my fourth Toyota! But it will also be my last! More

Pete did an excellent job. In and out. Very professional. Pete wasn't too pushy, very professional. I was in and out as quickly as possible. Pete was very knowledgeable, he even helped me on his day off. I wo Pete wasn't too pushy, very professional. I was in and out as quickly as possible. Pete was very knowledgeable, he even helped me on his day off. I would recommend him to anyone. More

Nice facility The dealership is very pretty and located right on Hall Road. The new sales manager is responsive and will call you personally to make sure you are s The dealership is very pretty and located right on Hall Road. The new sales manager is responsive and will call you personally to make sure you are satisfied More