Matt Blatt Kia of Toms River
Toms River, NJ
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This is the 2nd time I've used Matt blatt kia of toms River. It was the 2nd time the sales staff has been amazing. My lead sales person Jay Diorio and the team handled my wife's transition from a jeep River. It was the 2nd time the sales staff has been amazing. My lead sales person Jay Diorio and the team handled my wife's transition from a jeep Cherokee to the epic telluride sx!!! Jay Diorio and his co workers were unbelievable w the care about covid-19 concerns. We have a toddler and Matt blatt kia went over the top to make sure they kept us as customers. Constant questions and updates. Worked the finance and price to make us feel like we got the best deal available...the car certainly was! Thank you to Jay and Matt blatt kia. If u take a chance w kia like me you won't look back and most likely will go in for a second try at driving a very good vehicle. Five stars form my family.. thanks again. More
Very uneasy I leased a "new" vehicle or so I thought . When I got home I found the previous owners personal information on some paperwork in the glove box. It sho I leased a "new" vehicle or so I thought . When I got home I found the previous owners personal information on some paperwork in the glove box. It showed that the vehicle was bought 2 months earlier. When I brought this information to the dealership o was met with a very dismissive response from one of the "team leaders" that was the title I was told this man was. They told me the vehicle was sold and that they can just close a sale when ever they want if they feel like it so it wouldn't show up as a sale. Meanwhile the owner bought the vehicle with 20 miles on it and I bought it with over 1000 but somehow it's still a "new" vehicle. When I mentioned the milage during my test ride, I was told it was the test rides that added up and that's why there was such large mileage. When I asked why the previous owners paperwork was still in the vehicle the " team leader" said the car came back clean so why would he search it and it's not his job to inspect the car. He said if I left my personal stuff in there it's my fault not his. He was very excited while talking to me and sweating alot, he also had a half smoked black and mild on his ear which I thought was very unprofessional. He told me he would provide me with information about when the vehicle was returned by the previous owner than he just walked away and never returned. Over all I felt that I was scammed by the dealership and that my personal information is not safe More
New Forte Good staff. Good salesman Marcus Floyd. Good showroom. Has fresh bagels In the morning. Overall experience was good for buying a new KIA. Well done! Good staff. Good salesman Marcus Floyd. Good showroom. Has fresh bagels In the morning. Overall experience was good for buying a new KIA. Well done! More
Awesome Matte black Kia Dealership was awesome Jim Archiello was very informative and very helpful really nice guy was a pleasure working with him and glad I Matte black Kia Dealership was awesome Jim Archiello was very informative and very helpful really nice guy was a pleasure working with him and glad I got a Kia again. More
Sales Experience When we said no to the offer the person who called was rude and said we wasted their time.They could have provided us the best offer from the beginnin When we said no to the offer the person who called was rude and said we wasted their time.They could have provided us the best offer from the beginning instead of going back and forth with a better quote. The salesperson managed to misspell my name after I said to him people often misspell my name and wrote the wrong social security number.The wrong SS number caused a delay in the financial department. More
The service Service provided was great. We walked through everything, there where no suprises it was nice the way that everyone was upfront. This is the second car my family has purchased t We walked through everything, there where no suprises it was nice the way that everyone was upfront. This is the second car my family has purchased there and like I said the service is great. More
Lease Buy Out Very Professional process to buy out my lease. I will continue to utilize Matt Blatt Kia. Jim Sloan end end end end end end end Very Professional process to buy out my lease. I will continue to utilize Matt Blatt Kia. Jim Sloan end end end end end end end More
Very quick and friendly service. Been going to this service center for 4 years, and always received excellent service and advice. Place is located in an easy place to enter and exit. Been going to this service center for 4 years, and always received excellent service and advice. Place is located in an easy place to enter and exit. The waiting room is clean and we'll maintained . More
Excellent experience! The entire process was pleasant ! Start to finish a few hours and I was able to drive my new car home. Everyone was pleasant and accomodating . The entire process was pleasant ! Start to finish a few hours and I was able to drive my new car home. Everyone was pleasant and accomodating . More
Great experience Very pleasant friendly from the first person at the door to everyone who helped us,and all employees who even walked by. Greeted by all. Helpful and m Very pleasant friendly from the first person at the door to everyone who helped us,and all employees who even walked by. Greeted by all. Helpful and made our buying experience a pleasure! More