
Matt Burne Honda
Scranton, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,634 reviews
I had an appointment for 1:00 and I was told that replacing the rear camera was a one hour job. I didn't get out of there until 4:00 p.m.. It wasn't because the repair took too long. It was because t replacing the rear camera was a one hour job. I didn't get out of there until 4:00 p.m.. It wasn't because the repair took too long. It was because they apparently overbooked (the waiting room was packed) and my car sat outside for over 2 hours before they took it in to work on it! Additionally, when checking out they got confused. My insurance had already paid for the repair and there was a mix-up as they couldn't find it. Every person in that waiting room were getting aggravated and claimed they had never had a good experience at this dealership. I personally will never go back. Unfortunately, this is a small town and Matt Burned is the only Honda dealership here. More
I was satisfied with most of the service. the only thing I wasn’t satisfied with was that my water pump needed to be replaced and was never told about that they just went ahead and replaced it the only thing I wasn’t satisfied with was that my water pump needed to be replaced and was never told about that they just went ahead and replaced it with out letting me know that it was bad an it needed to be replaced, I didn’t know about until after I picked up my vehicle and was home looking over the bill and that is when I seen that they replaced the water pump.it would have been nice if someone had call and discuss that with me first. More
Fast and easy transaction. Able to easily work around our schedule. Would recommend to other. Able to easily work around our schedule. Would recommend to other. More
With purchasing over 9 honda vehicles, they are reliable and dependable giving the consumer best value for their money. Our lastest Accord had over 260,000 miles and still ran well when we upgraded to a ne and dependable giving the consumer best value for their money. Our lastest Accord had over 260,000 miles and still ran well when we upgraded to a new one. Purchasing the new Accord was easy and our sales agent [Tom] took his time to explain all the new features. The service department is beyond exceptional. They explain work performed and are trustworthy. This is one reason why our honda vehicles keep running problem free year after year. Thank you for continued professionalism and pleasant experiences! More
They make everything really easy, you tell them what you are looking for, they tell you what they have and done. are looking for, they tell you what they have and done. More
I have taken my Hondas to Matt Burne for over 15 years. The advisors always explain everything in east to understand terms. They always treat you like you’re a member of the family. Their mechanics have The advisors always explain everything in east to understand terms. They always treat you like you’re a member of the family. Their mechanics have always helped keep my car in great shape and, thanks to their expertise, I have logged over 225,000 miles between my last Honda and my current one. More
They are Convenient, courteous, prompt and trusted to make the necessary changes. Wait time was appropriate. make the necessary changes. Wait time was appropriate. More
I am very happy with the customer service I continue to receive from Egon, as well as the great job that Alloy Wheel does to repair my wheels when damaged. receive from Egon, as well as the great job that Alloy Wheel does to repair my wheels when damaged. More
Service manager Morgan is excellent. Cares about customers and customer service. All area of Burne Honda clean and modern. Cares about customers and customer service. All area of Burne Honda clean and modern. More
Very helpful and friendly staff. Used car I bought was in excellent condition. Entire sale was hassle free. Used car I bought was in excellent condition. Entire sale was hassle free. More