
Matt Burne Honda
Scranton, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,635 reviews
A great dealership to work with, not only in sales, but as well as their great service and parts department. All staff members are courteous and knowledgeable regarding sales as well as service. This can b as well as their great service and parts department. All staff members are courteous and knowledgeable regarding sales as well as service. This can be attested to by the fact that I have purchased 7 new vehicles from Matt Burne Honda in the last 14 years, with the most recent one being 2 days ago! This dealership is "first class" and second to none - - very impressive! More
The crew is knows Hondas! They know what to do when. I trust them. They were on time, polite, and helpful. If I were to drive a long distance, I would have them check Hannah Honda before the trip. trust them. They were on time, polite, and helpful. If I were to drive a long distance, I would have them check Hannah Honda before the trip. More
I have only owned Honda’s since 2015 and I’ve never had any issues with either the cars or the employees at the Honda dealers. Everyone I’ve dealt with has been patient and nice. any issues with either the cars or the employees at the Honda dealers. Everyone I’ve dealt with has been patient and nice. More
I knew I wanted a used CRV for my soon to be 16 year old child. I inquired on a few thru their website. Lori responded promptly to my inquiries, quoted me the internet price, and discussed scheduling an app child. I inquired on a few thru their website. Lori responded promptly to my inquiries, quoted me the internet price, and discussed scheduling an appointment to look at the vehicle for the next day. Since she was working from home, I met with Rick. He was very matter of fact, little chit chat, and mostly concerned with finalizing the sale. Rick processed the information to determine what type of financing I'd be looking at. Due to covid, each desk is set up with plexiglass. It was not at all private with having to provide my personal information such as social security number, date of birth, income, employer, etc, making it very easy for anyone in the showroom to steal my identity. I was approved and Rick and Dave wanted to complete the sale without even letting me know the percentage rate and monthly payment. I left to discuss the sale with my family and to check with one of the credit union's I'm a member of, which provided me with a lower rate. I relayed the information to Rick, he checked with Finance, and they were able to match the lower rate. Dave advised it'd really financially benefit Rick with reaching his quota if I signed and took the vehicle that day since it was the last day of the month. I was agreeable, however, I inquired with Rick what can be done for me as the customer since I was doing him a favor. Dave was willing to provide 2 free oil changes. When I went to pick up the vehicle a few hours later, we inquired if an additional 2 oil changes could be included, making it 4. Dave stated 2 minus 2 equals zero. I felt that was rude, especially since I, as the customer, was making the sale the same day as inquiring on the vehicle to financially benefit Rick and Dave. In the time I was at the dealership, I found Dave to be a punk, curt, rude, and have a superior attitude. We went over to meet with Kevin in Finance. Hands down, great guy who knows his job, took the time to explain everything, and has a great sense of humor. More
Took my vehicle for service to Jimmy Pliska, awesome mechanic who explained the service that he provided in terms that I understood. Mr. Berardinelli and Mr. Munley treat customers like family, always s mechanic who explained the service that he provided in terms that I understood. Mr. Berardinelli and Mr. Munley treat customers like family, always so respectful. Kevin Moylan is great and goes above and beyond. It is a pleasure dealing with the wonderful staff of Matt Burne Honda. More
Rick Kinney is awesome! Super great experience, as always at Burne Honda. Fast, affordable, friendly, not pushy which always relieves the stress of car buying! always at Burne Honda. Fast, affordable, friendly, not pushy which always relieves the stress of car buying! More
Egon, Jack and Morgan have been helping get my car taken care of since it’s first oil change. There’s a reason why I always bring it back to be serviced. Them and the guys in the garage know what they’re do care of since it’s first oil change. There’s a reason why I always bring it back to be serviced. Them and the guys in the garage know what they’re doing and they always look out for their people. More
Great experience with Burne Honda, from the welcoming receptionist greeting each guest, to the attention and cooperation from the sales team. I felt that my salesmen worked with me and listened. receptionist greeting each guest, to the attention and cooperation from the sales team. I felt that my salesmen worked with me and listened. More
Buying a car from Matt Burne Honda was a wonderful experience- excellent customer service. Sales consultant David Walsh was knowledgeable and great to work with... I would refer friends and family to experience- excellent customer service. Sales consultant David Walsh was knowledgeable and great to work with... I would refer friends and family to this dealership More
This is my 3rd Honda in a row from Burne. I've gone to Guy Palmer all three times. 2003, 2011, 2021. No pressure at all. Lori Trygar set up my appointment and Sales Manager Dave Conway was great to deal w Guy Palmer all three times. 2003, 2011, 2021. No pressure at all. Lori Trygar set up my appointment and Sales Manager Dave Conway was great to deal with as well. Kevin Moylan was very helpful in the financing. Great dealership with very friendly staff. Excellent customer service. More