Matt Burne Honda

Great Dealership Experience I'm a repeat customer at Matt Burne Honda. And why? Because I like everything about this dealership: the salesperson, Tom Richardson has always gon I'm a repeat customer at Matt Burne Honda. And why? Because I like everything about this dealership: the salesperson, Tom Richardson has always gone out of his way for me and my family. We've purchased 4 cars from him to date and I would recommend him to any one looking for a new car. The service department has great hours and good mechanics. The facility is clean and neat and the staff are all very friendly and helpful. And Hondas themselves? I like their vehicle selection, features, reliability, etc. They're great vehicles. More

The best customer service. Friendly, professional, caring, I bring my 2005 Honda Accord to Byrne Honda for everything it needs. Never have I brought it anywhere else for repairs, oil changes, etc. The reason I bring my 2005 Honda Accord to Byrne Honda for everything it needs. Never have I brought it anywhere else for repairs, oil changes, etc. The reason for that is the excellent customer service exemplified by Egan and everyone else in the service dept. Also the knowledge of the mechanics is excellent. The sales team is excellent and Brian, John etc all exemplify what a customer wants. When it comes to getting my car serviced I am lucky to have a great team to go to. More

tom richardson is a great salesman to work with, the service tom richardson is a great salesman, the finance person (Kevin, I think, was very compassionate when my wife and I explained what was going on with the tom richardson is a great salesman, the finance person (Kevin, I think, was very compassionate when my wife and I explained what was going on with the family at that exact time and the service staff has always been excellent. We simply didn't enjoy the 2018 Honda Accord Sport that we traded in with a few technical problems. More

Great selection of quality vehicles at fair pricing. Sales and finance people were friendly and knowledgeable. I will be a repeat customer in the future. selection of quality vehicles at fair pricing. Sales and finance people were friendly and knowledgeable. I will be a repeat customer in the future. More

Excellent service .... as usual! I bought my last 3 Hondas at MOTORWORLD in Wilkes Barre .... who always give me a much better deal than BURNE. The service department at MOTORWORLD I bought my last 3 Hondas at MOTORWORLD in Wilkes Barre .... who always give me a much better deal than BURNE. The service department at MOTORWORLD is terrible however ..... made even worse by how incredibly spectacular the service gang on Wyoming Ave in Scranton are. Year after year Mike and Jack and the entire team at BURNE manage to maintain a high level of quality. I am never disappointed! More

Good experience Good experience. Only has needed oil changes. Wish tire rotation was free. Car runs good without drama.Car does what I need . People are cool. Wish i Good experience. Only has needed oil changes. Wish tire rotation was free. Car runs good without drama.Car does what I need . People are cool. Wish it had more power. More

Oil change Great place to bring your car that’s one of the reason I buy my cars there great service jack munley is great and his whole team there Great place to bring your car that’s one of the reason I buy my cars there great service jack munley is great and his whole team there More

Unfriendly staff The main reason why I wouldn’t recommend this service center is the people at the reception area. To begin with, the reception area has an awkward set The main reason why I wouldn’t recommend this service center is the people at the reception area. To begin with, the reception area has an awkward set up with three people sitting at three separate desks. It is almost impossible to figure out which one is the right desk. When I entered the reception area, no one greeted me. I went to the desk that I felt was the closest to the entrance only to find out that it was the wrong desk. The person at the right desk was borderline rude. He was too busy sorting the papers and didn’t bother to look up pretty much the whole time when I was standing in front of him. I usually don’t write reviews, particularly bad reviews, but my wife and I had similar experiences at Matt Burne service center before. Their sales department people are cordial and I would buy cars from them again. However, it is very unlikely that I will visit this service center again. The service center requires a major facelift including addition of courteous personnel with good interpersonal skills. More

Excellent service A great service department that is friendly, reliable, and efficient on their service delivery. They care about keeping your vehicle in tip top shape A great service department that is friendly, reliable, and efficient on their service delivery. They care about keeping your vehicle in tip top shape and that is one of the reasons Honda has a great reputation. More

Matt Burne Service is really good I was in and out quickly...thorough job, thorough explanation, reasonable price, and coffee and donuts. What's not to love? I had called for an appoin I was in and out quickly...thorough job, thorough explanation, reasonable price, and coffee and donuts. What's not to love? I had called for an appointment and they were booked, but they let me come in anyway to try to fit in an oil change before my driving trip. I was out of there in 35 minutes. Nice guys all the time...I have three Hondas so I am in and out of there a bit More