Matthews-Currie Ford Co.

The vehicle I purchased I found online on your website. We live south of fort Myers so it's a bit of a drive to get there. The vehicle condition was as it was presented online and on the phone with Mario. We live south of fort Myers so it's a bit of a drive to get there. The vehicle condition was as it was presented online and on the phone with Mario. It was in good condition. And Mario made the purchase easy. I appreciated his help and honesty. the next vehicle I look for I'll check back again to see if you have something. More

Amber Rogers communicated effectively with me while my vehicle was there. Service was great and fast. I will definitely bring my vehicle back for future services. Highly recommend. vehicle was there. Service was great and fast. I will definitely bring my vehicle back for future services. Highly recommend. More

Great service Han my car in for oil change, tire rotation and transmission fluid changed. Josh took care of me. Went to waiting area and Josh came out to give me Han my car in for oil change, tire rotation and transmission fluid changed. Josh took care of me. Went to waiting area and Josh came out to give me updates and a finish time. Will use this dealership as long as I own this auto and purchase another one. More

Poor service system leads to chaos Arrived 1;25 for 1;30 appt for oil and filter change. waited in reception area until 2;45. Inquired about vehicle. No sign of it. Assistant manager Arrived 1;25 for 1;30 appt for oil and filter change. waited in reception area until 2;45. Inquired about vehicle. No sign of it. Assistant manager was my coordinator. So preocupied I was left standing while he went about other business. Finally he went and looked for my truck and apparently found it sitting behind garage. It hadn't been touched by service. A long story shortened I finally left with the service done at approx 3:45. He apologized and did not charge me for the service. Your whole service area is in chaos with either inadequate organization, inadequate staff or too small for the amount of work you try to do. People buy trucks and cars from dealers that offer good service. I told a person in the parts department if I wanted to buy another Ford product and you were the only dealer I would a buy a Chevrolet. Thank God my hometown Ford dealer is better organized and in 20 years I have not had the problems I had at your house.. More

recall repair I received a recall on my 2017 Escape. I called for an appointment which was in a timely manner. I arrived on time and was treated immediately. I w I received a recall on my 2017 Escape. I called for an appointment which was in a timely manner. I arrived on time and was treated immediately. I was very satisfied with the whole experience. I bought my second car at Matthews-Currie because of the sales (Chad Westrick) and service department and have not been disappointed. While at my appointment I witnessed the kind and very patient attention being given to another customer. I was most impressed by the manner in which the customer service agent handled that customer. My agent was also good. The Service Manager (Russell Gineo I think) should be congratulated for his good agents are a reflection of his good management. More

Great service Good service, on time. They discovered an oil leak in engine. Put in dye will return after 300 miles or so. Have full faith they will fix problem. Good service, on time. They discovered an oil leak in engine. Put in dye will return after 300 miles or so. Have full faith they will fix problem. More

My car was taken back right at my set appointment time and was taken care of really quickly! They recommended some services that would make my car run better but did not pester me about it. and was taken care of really quickly! They recommended some services that would make my car run better but did not pester me about it. More

Everything was excellent from start to finish, from service writer on. Service was convenient, easy to schedule, on time and quick. A very positive experience service writer on. Service was convenient, easy to schedule, on time and quick. A very positive experience More

Brake Sevice I had an issue with the brakes on my 2017 Ford Edge. The vehicle had under 20,000 miles and the rear rotors had to be replaced. The front rotors were I had an issue with the brakes on my 2017 Ford Edge. The vehicle had under 20,000 miles and the rear rotors had to be replaced. The front rotors were turned instead of being replaced. They had a schuttle service that took me back to my condo and picked me up. It would have been nice if they would have replaced the front rotors as they had to take them off anyway to turn them. More

Professional and Caring Service Writer and Technician Bot my service writer and service technician were very professional and caring of my needs when I dropped off my vehicle for service. There was minima Bot my service writer and service technician were very professional and caring of my needs when I dropped off my vehicle for service. There was minimal impact to my routine. More