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Matthews GM Center

Vestal, NY

4.8
486 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 486 reviews

December 25, 2025

Everyone is great Paul Bill Andy I wish billing would be a little easier on the wallet I do appreciate the shacks and coffee Thank you for your service More

by CEZIMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2025

The best place to buy and service your vehicle they work with your schedule and finish with a free car wash More

by DONRADIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2025

Everything went smooth. Andy was on top of everything. He was very straight forward and knew exactly what was going on with my scheduled service. More

by SCHULTESTYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

December 15, 2025

Ver efficient. Very knowledgeable and courteous. And also work done a timely fashion! Minimal wait time More

by MJBARVINCHAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2025

Very personal. Answered all our questions and walked us through all the gadgets in car. More

by jlobix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 09, 2025

Andy was very helpful in explaining the test for my 6. 2 engine. As always Bill Tabeek was there to work with me on the recall and any other questions I had. More

by WSAGE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Matthews GM Center responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 09, 2025

Was told it would take 90 minutes to do recall service and it took less than an hour. Nice waiting room and very helpful staff. More

by PETEC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 06, 2025

The staff in the service lane were very attentive and friendly. They opened the garage door for me and had me drive right inside out of the elements and then directed me were to go, taking all of the gue More

by RICHARD_LEGENHAUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Matthews GM Center responded

Hi Richard- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2025

Had inspection, oil change, and tires rotated on my Acadia. Service was great! Fred was professional and friendly. More

by karenc194
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Matthews GM Center responded

Hi Karen- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 03, 2025

very pleased with the service we receive on our Cadillac ; Rob is an outstanding service advisor More

by CARMANGARUFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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