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Matthews GM Center
Vestal, NY
586 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 586 reviews
May 13, 2026
Paul worked with me to purchase a new Yukon and trade-in two vehicles. Matthews had the vehicle I was looking for with the options I desired. two vehicles. Matthews had the vehicle I was looking for with the options I desired. More
by dblake10
Verified Customer
May 11, 2026
Waited almost an hour for them to take my car in after arriving to the dealership. Trying to sell service that was not needed and not finishing the job they did arriving to the dealership. Trying to sell service that was not needed and not finishing the job they did More
by V_CIMINERA
Employees Worked With
May 07, 2026
Poor communication between service rep and costumer. After dropping vehicle off the day before an 8am appointment had to call end of first day only to find out they didn’t get it in the shop yet. Servic After dropping vehicle off the day before an 8am appointment had to call end of first day only to find out they didn’t get it in the shop yet. Service rep said would keep it another day and keep me updated. Had to call end of second day only to find out he had taken the day off to golf and never passed my info to others. Second time this has happened. I won’t be going back. More
by JBARNES15
Employees Worked With
May 04, 2026
Rob is always fantastic, he is polite, honest, and personable. When my car was done he parked it right out front which was so nice since the weather was awful that day. I will always take my car to Ma personable. When my car was done he parked it right out front which was so nice since the weather was awful that day. I will always take my car to Matthews for service! More
by CHRISTIECZEB
Employees Worked With
May 01, 2026
Such an amazing place! Their attention to detail and care is exceptional. We had moved out of the area for a while and were forced to go elsewhere for our car needs and it Their attention to detail and care is exceptional. We had moved out of the area for a while and were forced to go elsewhere for our car needs and it was always such a headache. We have since moved back and are so thankful that we can again go to Matthews for anything car related. Wouldn’t buy or service a car anywhere else. Highly recommend! More
by STEFANIE2033
May 01, 2026
We definitely came right back to Matthews to purchase from Cole. He was upfront and honest and we decided easily that he deserved our business. All the communications with Cole were easy and he was so he from Cole. He was upfront and honest and we decided easily that he deserved our business. All the communications with Cole were easy and he was so helpful. We appreciate all of his work for us. More
by nursetiffanym
April 29, 2026
Jim Rogers is excellent with customer service and why I continue to go to Matthews for service on my vehicle. continue to go to Matthews for service on my vehicle. More
by KPANKO
Employees Worked With
April 27, 2026
Always happy with Matthews. Bill T and Jim R are the best! I appreciate that there was no attempt to upsell while I was there. That is priceless! That encourages me to come back Bill T and Jim R are the best! I appreciate that there was no attempt to upsell while I was there. That is priceless! That encourages me to come back. More
by TERRYGILLEN1
