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Matthews GM Center
Vestal, NY
449 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 449 reviews
October 20, 2025
Service was excellent as usual. In and out with no problems with all personnel very helpful. Always a pleasant visit, In and out with no problems with all personnel very helpful. Always a pleasant visit, More
by DSSTIVER
Verified CustomerEmployees Worked With
October 18, 2025
Vehicle still has the same issue I took it in for. Shakes when you go over 35 miles per hour. Issue never fixed, just assumed it was my tires. Granted I needed new tires. Now taking car outside of gm Shakes when you go over 35 miles per hour. Issue never fixed, just assumed it was my tires. Granted I needed new tires. Now taking car outside of gm to get looked at. More
by Bree
Employees Worked With
No comment
October 17, 2025
My service appointment was handled in a timely manner. All requests were done. My service writer Jim Rodgers handled everything in an Excellent manner. All requests were done. My service writer Jim Rodgers handled everything in an Excellent manner. More
by jmckay20
Employees Worked With
October 17, 2025
Friendly staff and top notch service, best prices in town for any maintenance or repairs! for any maintenance or repairs! More
by PLFILAN
October 17, 2025
FRIENDLY DEALERSHIP THAT IS VERY ACCOMMODATING ANSWERING ALL QUESTIONS AND CONCERNS AND PROVIDING TRANSPORTATION WHEN NEEDED ALL QUESTIONS AND CONCERNS AND PROVIDING TRANSPORTATION WHEN NEEDED More
by dmccarrick
Employees Worked With
October 13, 2025
Not very impressed with the service. Been in twice for a simple fix, still counting... Been in twice for a simple fix, still counting... More
by Bean
Employees Worked With
October 11, 2025
As usual the service was prompt and efficient. Fred was very helpful and efficient. It is always a pleasure to come to Matthews. Fred was very helpful and efficient. It is always a pleasure to come to Matthews. More
by jdecatur
October 10, 2025
Always top notch service, honest, accommodating and friendly. Won't go anywhere else for sales or service! friendly. Won't go anywhere else for sales or service! More
by sblanchard5
October 09, 2025
Was not a good first experience for vehicle maintenance. Didn't know that I had an appointment but I had received a phone call, emails and a reminder text. Didn't know that I had an appointment but I had received a phone call, emails and a reminder text. More
by kosteen
