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Matthews GM Center
Vestal, NY
385 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 385 reviews
June 22, 2025
My vehicle was towed in as the engine shut down. Perry Griffith took control and stayed on top of the situation and communicated with me the entire time. I can’t say how great the communication was Perry Griffith took control and stayed on top of the situation and communicated with me the entire time. I can’t say how great the communication was to be kept informed of the process of taking care of the issue. With service like this I was very satisfied with the GMC service center. More
by scott31
Verified CustomerEmployees Worked With
Perry Griffith
June 20, 2025
Very friendly and professional. Service was excellent and prompt. Waiting area was clean and inviting. Service was excellent and prompt. Waiting area was clean and inviting. More
by MMB1365
Employees Worked With
June 20, 2025
Thanks for the excellent work. When you buy a car from a dealership, you need more than just a sales person you need somebody who will back and service the vehicle. Thank you Matt When you buy a car from a dealership, you need more than just a sales person you need somebody who will back and service the vehicle. Thank you Matthews for being somebody we can rely on. More
by sblazice
June 12, 2025
Fred and Josh both were excellent. They accommodated last minute request for appointment and were impressively efficient in their communication and getting back to me. They accommodated last minute request for appointment and were impressively efficient in their communication and getting back to me. More
by trufriend
June 11, 2025
Very courteous service, easy in and out, and complementary car wash! Great communication with customer and service was completed satisfactorily. complementary car wash! Great communication with customer and service was completed satisfactorily. More
by mstricek
Employees Worked With
June 11, 2025
Service was handled very professionally starting with front desk reception to Mr. Jim Rogers and service mechanic front desk reception to Mr. Jim Rogers and service mechanic More
by rgreco1
June 09, 2025
Total satisfaction. Thanks to the entire Matthews crew. I traded an expired Leased 2022 GMC Sierra SLE for a 2025 GMC SLE Elevation, Thanks to the entire Matthews crew. I traded an expired Leased 2022 GMC Sierra SLE for a 2025 GMC SLE Elevation, More
by g_carman
Employees Worked With
June 09, 2025
Wee had a great time in buying our Sierra Denali. Kelsey Was extremely eager to make us happy and very knowledgable about the truck. She even wanted to see our puppy on a visit. Others we worked with Kelsey Was extremely eager to make us happy and very knowledgable about the truck. She even wanted to see our puppy on a visit. Others we worked with was nothing but pure easy. Thanks More
by alsgolf
Employees Worked With
June 08, 2025
Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! Great place! Great people!! Especially Jimmy in service! He’s the best! More
by fhobarth0
Employees Worked With
June 05, 2025
This is a friendly dealership wherever you go on site. Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Cadillac customer and my wife and I like to see new features and styles. We always appreciate a loaner, but, rarely use one since we have our own transportation most times. If we wait, the waiting area is clean and comfortable. More
by MIKEFREEMAN15
