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Matthews GM Center
Vestal, NY
581 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 581 reviews
April 02, 2026
Great customer service! Bill and Adam were professional and helpful with every detail involved in the transaction. The vehicle is fantastic! I was given a fair price on t Bill and Adam were professional and helpful with every detail involved in the transaction. The vehicle is fantastic! I was given a fair price on trade-in, their vehicle program packages are great offers. I have bought again from Matthews and would suggest them to anyone! More
by interfero
Verified Customer
April 02, 2026
Great guys to work with. Made purchasing from out of state seamless. Thank you again. Made purchasing from out of state seamless. Thank you again. More
by clive_holmes09
March 31, 2026
My experiences with Matthews GMC have all been positive, everyone I've dealt with from sales to service. everyone I've dealt with from sales to service. More
by gtyler2
March 30, 2026
I had a scheduled 9 o’clock appointment and at the time I was very clear that I needed to be out of there by 10:30. It was an easy appointment – oil change, and tire rotation. Despite texting for updates and was very clear that I needed to be out of there by 10:30. It was an easy appointment – oil change, and tire rotation. Despite texting for updates and not hearing anything, I stopped someone and reiterated I needed to be out of there by 10:30. My car was done at 10:40. Unacceptable. More
by SUESTEVEPAT
Employees Worked With
Jeffrey was the name on the text that I received. However, that person never texted me back.
March 27, 2026
I am always pleased with the service at Matthews, whoever assists me. They are always courteous & helpful. assists me. They are always courteous & helpful. More
by BUDNEYID
March 27, 2026
Always efficient, very kind people, do a great job. Very happy with the service! Will most likely buy my next car there due to the great service. Very happy with the service! Will most likely buy my next car there due to the great service. More
by SOSPELT
March 27, 2026
great experience with Bill, he explained all of the features on the truck in great detail, making sure i understood everything and answered my call for clarification on some items, thanks Bill features on the truck in great detail, making sure i understood everything and answered my call for clarification on some items, thanks Bill More
by rconklin1
March 27, 2026
Hassle using my GM points with my 50% off oil change, tried to tell me I couldn’t combine. tried to tell me I couldn’t combine. More
by PBERDINE1
March 25, 2026
Matthews provides great services for my vehicles and also provides clean and comfortable waiting areas for a pleasant experience. The staff are all friendly and professional as well. It’s a very important provides clean and comfortable waiting areas for a pleasant experience. The staff are all friendly and professional as well. It’s a very important consideration when buying your vehicle as most other dealerships are not as accommodating. More
by LIZNSHEP
Employees Worked With
