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Matthews GM Center

Vestal, NY

4.8
449 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 449 reviews

September 24, 2025

I have used Matthews Service for over ten years and have always been pleased with the service I received. They always accommodate my time schedule and their waiting room is excellent. Service while you wai More

by RAYLINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 18, 2025

Service guy very helpful knowledgeable great service little pricey repair truck runs great now so worth it More

by bingman607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 16, 2025

I am very Pleased with Mathews GMC. Communication is very good and they are prompt. More

by ERITT61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 15, 2025

Fred & Jim, super friendly. Gave practical advice with an accent of humor in it! Using excellent communication skills, Jim taught me how to program a new key (and I am a low-tec More

by mjharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Matthews GM Center responded

Hi- We're happy you found Jim and Fred to be so supportive during your experience here at Matthews GMC. Thank you again for choosing Matthews GMC and look forward to serving you in the future. Have a great day!

September 14, 2025

Great friendly professional service as always. Keeping me notified. I appreciate it, Thank you so much! More

by MARIAHOWEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Matthews GM Center responded

Hi Maria - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 12, 2025

I have only been to Matthews a few times, but each time the service was excellent. Rob Linge was very patient and answered all my questions. It is refreshing to deal with a dealership that really cares ab More

by joangriswold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Matthews GM Center responded

Hi Joan- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 12, 2025

Jim Rodgers does an outstanding job communicating with you and getting the vehicle in as quickly as possibe. Kudo's Jim! More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Matthews GM Center responded

Hi Mike- We're happy you found our staff to be so supportive during your experience here at Matthews GMC. Thank you again for choosing Matthews GMC and we hope to see you again.

September 11, 2025

Full engine replacement due to recall went smoothly. Took only 3 days. No charge loaner was comparable vehicle to mine. More

by MGESSINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 09, 2025

Fred was great, the Matthews experience never lets us down. First time having my wife’s car that was purchased at a different dealership serviced at Matthews, great customer service and attention to our More

by craigie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Matthews GM Center responded

Hi- We're happy you found Fred to be so supportive during your experience here at Matthews GMC. Thank you again for choosing Matthews GMC, and we hope to see you again.

September 05, 2025

Did a great job - explained everything regarding concerns I had. Maintenance was completed in a timely manner. More

by WMCEVOY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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