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Matthews GM Center - Service Center

Vestal, NY

4.7
184 Reviews

184 Reviews of Matthews GM Center - Service Center

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May 11, 2023

Always quick and accurate Estimates and work matches Every time I’ve been using them for over 10 years, never had a bad experience More

by CHRISKAPEGHIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your continued business and the great review!

May 11, 2023

Appointments are on time. The work is expertly performed. The price is very fair. Everyone there always has a smile. I would recommend Matthews GMC to anyone! More

by guylagates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Griffith
May 23, 2023 -

Matthews GM Center responded

Thank you for choosing Matthews and the great review!

May 11, 2023

They do as promised and in a professional manner that one would expect, great job More

by tjmadisoncckjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John quick
May 23, 2023 -

Matthews GM Center responded

Thank you for the great review and your business!

May 11, 2023

Matthews is always very attentive to my needs and handles it with the upmost professionalism. They are by far a 5 star dealer and service center. More

by craigie82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

May 11, 2023

Quick response from the service writer team. Adam was very helpful which made a difference in my day. Thanks to everyone. More

by paulteep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
May 23, 2023 -

Matthews GM Center responded

We're so glad to hear you had a pleasant experience with our Team! We appreciate your business and the great review!

May 11, 2023

Very professional, courteous and does excellent work. Clean place, they offer refreshments and friendly staff. You will not be disappointed. More

by BIGGIE341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sorbello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

We're so glad to hear you were comfortable during your visit! We appreciate the great review and your business!

May 10, 2023

The people at the service desk are personable, welcoming and accommodating. Service was completed in a timely fashion and to my complete satisfaction. This is the kind of service I have experienced over the More

by dnlvestal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Polakovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Griffith
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

May 10, 2023

We are always satisfied when we visit the dealership. Both with the service and the people. More

by sheila.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

May 10, 2023

It was the first lube oil and filter change and tire rotation for our 22 Buick. I waited. it was done quickly and Mr. Griffith was very professional and informative. More

by PJBRENNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perry Griffith
May 23, 2023 -

Matthews GM Center responded

We're so glad to hear you had a great visit with us! We appreciate your business and the great review!

May 10, 2023

Rob greeted me right away. He listened to me on what I wanted done and was both polite and professional. He kept me up to date on the work being done. My car was spotless in More

by DVNITTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matthews GM Center responded

Thank you for your business and the great review!

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