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Matthews Hyundai of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.7
1,156 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 1,156 reviews

August 30, 2024

Bill kelsey was amazing! And so was Joe! THANK YOU. Great job guys!!! Great place to buy. More

by williambillbruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
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Sep 05, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Bill Kelsey & Joe! Thank you for your continued business and the great review! We hope you enjoy your new ride.

August 29, 2024

Chris was a non-pressure and very informative about the car I was interested in. More

by whispersofearth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Chris! We appreciate your business and hope you enjoy your new ride!

August 29, 2024

Thank you Billy B, and Joe for my new Tucson. Matthews is the best dealership. They made the process so easy. Also thanks to Anthony for getting the exact Suv I wanted. This is my 4th Tucson and More

by JEANBLATTNER1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Dondorfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Blattner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Billy & Joe! We appreciate your business and hope you enjoy your new Tucson!

August 29, 2024

The facility is clean, the staff is friendly and knowledgeable and the work is done well. More

by POWERSD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

August 29, 2024

They were very friendly and explained everything in detail. Answered all the questions that I had. More

by dgzeppy101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

August 29, 2024

Everything was very smooth. The dealership was very clean. Our salesman, Justin was great! Very attentive. Massimo, the manager was terrific. Tried to get us the best deal! More

by PAULABERN100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Justin! We appreciate your business and hope you enjoy your new ride!

August 28, 2024

One of the worst experiences I've ever had in my life with your company. I will not be back More

by andredade64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Parts Department
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Sep 09, 2024 -

Matthews Hyundai of Greece responded

Hi, We sincerely apologize. Our team has been made aware again that you need to be contacted ASAP. Can you please email us at TellUs@matthewsauto.com and provide us with the best number to reach you, to ensure our records are correct? Your business is important to us.

August 25, 2024

We had a wonderful experience purchasing a new vehicle with Matthews team. Kind knowledgeable and professional staff. More

by dpolovick
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 25, 2024

Extremely satisfied with the vehicle and staff assistance. Everyone was very professional and helpful. I will definitely recommend them to everyone. More

by PTRIASSI14
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Ostrander , John DeSalvo
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Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

August 25, 2024

Anticipated 1 hour service for a recall service. After a 2 and a half hour wait I was provided a loaner and had to return the next day to get my car. I anticipated better customer service. More

by jgiovann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to General Manager, Massimo Castelli.

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