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Matthews Hyundai of Greece
Rochester, NY
1,111 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973.
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,111 reviews
Verified Customer
February 02, 2024
Lights are still on the dashboard, including low tire pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. More
by DBEERS605
Employees Worked With
January 29, 2024
It was fast and thorough and was a pleasant wait in the new space, with good service with nice people. new space, with good service with nice people. More
by MMS02554
January 23, 2024
called for appointment for inspection and oil change. Scheduled and not a long wait. Also set my phone in car back to Bluetooth. Scheduled and not a long wait. Also set my phone in car back to Bluetooth. More
by JCOREATHA
Employees Worked With
Todd can't remember the young man who did inspection , Chris Raetz
January 22, 2024
Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the appt for the next day Denise answered the Matthews Auto phone and said I had no appt scheduled for 1/9/24 and they were all booked up. When I protested and asked to speak to a manager Denise said wait a minute let me get my MAGIC WAND. I told her that I did not want to hear about a Magic Wand and then Denise Hung up on me. Very unprofessional. Everyone ELSE in the service dept. was very professional knowledgeable, open minded and courteous. Ashley, Jared and Billy in sales are a credit to Matthews Auto. More
by ax66z
Employees Worked With
Other Employees :
Denise
January 18, 2024
My buying experience was fantastic! The entire team couldn't have been more accommodating! Chris Raetz answered all my questions and concerns and worked diligently to put me behind the The entire team couldn't have been more accommodating! Chris Raetz answered all my questions and concerns and worked diligently to put me behind the wheel of a gorgeous 2024 Palisade! More
by rbense
Employees Worked With
Chris Raetz
January 17, 2024
Love the clean new look. Very efficient set and the service team was terrific, specifically Todd the assistant service manager Very efficient set and the service team was terrific, specifically Todd the assistant service manager More
by ELAINECAUFIELD
Employees Worked With
Todd Scharping
January 17, 2024
The service center completed my 15,000 mile services. My appointment was for 8am but they mistakenly started working on cars with later appointments which meant I never got my car back till 2pm. My appointment was for 8am but they mistakenly started working on cars with later appointments which meant I never got my car back till 2pm. More
by traveler0
Employees Worked With
Don’t remember names
January 17, 2024
This dealership is great to work with. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. More
by mstevens21
