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Matthews Hyundai of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.7
1,129 Reviews
Matthews Hyundai of Greece is your local, transparent Hyundai Dealer located in 3975 Ridge Road in Rochester, NY. We pride ourselves on offering a no hassle, stress-free experience. Buy or Lease your new Hyundai from a dealership you can trust. Not only do we carry a BIG Selection of the latest New Hyundais but, gently-used and Certified options as well. We want to earn your business and keep you for life, that's why we offer our loyalty program, Matthews Rewards Plus which give you extensive offerings like saving on Oil Changes. Visit us today to discover the difference at Matthews! Family-owned since 1973. Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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3975 W Ridge Rd

Rochester, NY

14626

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Showing 1,129 reviews

October 02, 2023

A 15 minute appointment took over an hour and a half with quite a few others waiting in the place also. When one has an appointment you should never have to wait that long for something so simple. Not really More

by rayray8598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m not sure who did the work
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Oct 11, 2023 -

Matthews Hyundai of Greece responded

We sincerely apologize for your recent experience. We are under construction and at times running behind schedule however, that is no excuse. We know your time is valuable and it should not have taken so long for your oil change. We appreciate you letting us know and we will use this as a learning tool with our Team to ensure a better future experience.

Oct 11, 2023 -

rayray8598 responded

I’m sorry but you can’t blame construction on the over scheduling of your dealership. They don’t have anything to do with each other. I can tell you I will give them one more chance and if it’s the same end result, I will be back to let everyone know the results.

October 02, 2023

I appreciate that Todd explains everything and answers my questions. He has excellent customer service skills! More

by CECELIAPOLIMENI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in Service
Report | Print
Oct 11, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

October 01, 2023

Love this dealer! They have been so nice, knowledgeable, and helpfull. Especially Chris Raetz. He kept providing me with the info I wanted, but was low key and so easy More

by katb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
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Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad that Chris took great care of you! Thank you for the great review and your business!

September 30, 2023

Everyone was very friendly. My sales person Chris was great to work with explained everything fully. More

by mrtv2000
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
Report | Print
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team and Chris! Thank you for the perfect review and your business!

September 28, 2023

Very helpful and honest service department. Todd explained everything that needed to be done. He actually listened to my questions. Excellent customer service. More

by martinciliberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
Report | Print
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Todd! Thank you for your business and the great review!

September 26, 2023

Bill was fantastic. The process was easy and I am thrilled with my 2023 Kona! More

by DBMUELLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kelsey
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Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with Bill! Thank you for your business and enjoy your new Kona!

September 24, 2023

The service was fantastic. You would never know the vehicle was broken into and damaged. More

by ROGERKRALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't work with anyone from Sales or Management.
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Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear our Service Team took great care of you! We appreciate your business and the great review!

September 21, 2023

Great experience and easy to work with. Very accommodating and was able to delivery my vehicle to me More

by cjb0225
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tray Duvall
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Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're so glad to hear you had a great experience with our Team! Thank you for your business and the perfect review!

September 20, 2023

The people at Matthews are the most trustworthy and reliable Hyundai dealership in upstate NY. Keep up the quality service! More

by Emeryatlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Oct 02, 2023 -

Matthews Hyundai of Greece responded

Thank you for the great review and your business, Emery!

September 20, 2023

Best customer service in the western New York area. Best loaner car I have ever driven! Best informed customer service associates I have ever had at Hyundai. Matthews Hyundai is better than Towne, West More

by Emeryatlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Oct 02, 2023 -

Matthews Hyundai of Greece responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and kind words!

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