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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,492 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,492 reviews

September 01, 2021

The team made it simple from start to finish. Kasey was great at communicating via internet.. Sam and Tom were the best when I arrived. More

by FIEBKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in Finance. 5 Stars+, Kevin Keener, Samuel Simoneaux
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 01, 2021

Fast service but waiting area extremely poor. No refreshments or coffee. Limited seating and bathrooms not clean. There was some additional outdoor seating and mask use was good. More

by Reviews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

September 01, 2021

Jordan & Carl were absolutely awesome to deal with, We feel like we were treated very well and had an awesome experience buying our new car! Thanks so much to all the sales and finance staff. More

by JET460FD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan -internet sales rep, Timmy Brunette, LUIS GARCIA, NICK MEGAS, Michael Capadona, Carl Clarke, Phil Gagliardi, NICK CORDI
Sep 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the review. I am glad to hear about your 1st Class Buying Experience with our staff. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

September 01, 2021

The staff and the manager were extremely rude and disrespectful they broke the driver side handle on my car and expecting me to pay for it. The manager told me if a store fell from the sky and landed More

by Worst ever
Price
Recommend Dealer
No
Employees Worked With
Nicks manager, Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

I am sorry for your experience here, please contact me so I can try to assist you further. 518-382-0274 EXT 215 or mcapadona@fuccillo.com. Michael Capadona General Manager

September 01, 2021

Joe b. Was the absolute best. After 2 total losses in 9 months we were so over car shopping. We are so happy with our new vehicle. Im so happy we chose to purchase our car here! More

by JOHNTHEMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe b
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 31, 2021

They were very friendly and helped me get a vehicle with my credit score my history was not good but they went above and beyond to help me More

by Bigtrucker45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kasey , NICK CORDI
Aug 31, 2021 -

Bigtrucker45 responded

Thanks again for helping me

Sep 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the review. I am glad to hear about your 1st Class Buying Experience with Josh and Nick. If you need anything in the future we are here for you! Steve Clark General Sales Manager Fuccillo Lincoln Hyundai

August 30, 2021

The peace that was put on the the car wasn,t put on right The fender had a whole that has a piece need to by put in it Look on the other side More

by Agnes Raylinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

August 28, 2021

Still waiting for a call back regarding fixing a piece of trim. This issue was brought to light during warranty. Fixed with tape! Need Fixed! More

by Quattro15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

Sep 04, 2021 -

Quattro15 responded

Did you read the comments? STILL waiting for call back to fix a piece of trim from when it was under warranty and you were advised at the time. Need it fixed!

August 27, 2021

Extremely impressed with customer service! Outstanding job.we will continue to use your service department from no on. We will refer all of our friends More

by dhardestysenior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 24, 2021

Mr. Ram got me in, did what I went for on a timely manner. He made my service experience ver smooth. It was a pleasure. More

by JEROL_9308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickash Ram
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

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