Matthews Hyundai of Schenectady

I really like this dealership . Everybody who works there is very pleasure and kind. Carl Clarke was very good and a great salesmen. Very good people . I would go there again. Carl Clarke was very friend is very pleasure and kind. Carl Clarke was very good and a great salesmen. Very good people . I would go there again. Carl Clarke was very friendly and showed me very thing about the car. I would ask for him again. He took me step for step right to the end until I left with it . Thanks More

Fast and polite service and a reasonable appointment thank you! I can not think of any thing else to say so I am making sure I get 25 words in thank you! I can not think of any thing else to say so I am making sure I get 25 words in More

I haven't had any problems with the dealership, but having my car recalled eight times is not making me happy. All the departments are very helpfull and courteous. having my car recalled eight times is not making me happy. All the departments are very helpfull and courteous. More

I was a little disapointed. This time because i had to wait about 4 hours when i was told it would take about 2 hours and nobody new where the macanic was usally i get bettet service but nick fear kept on wait about 4 hours when i was told it would take about 2 hours and nobody new where the macanic was usally i get bettet service but nick fear kept on top of the situwasion and let me know on what was going on and did a good job and he also gave me discounts nick fear is a good worker More

Don Grounds was a great sales rep. No pressure, very knowledgeable about the vehicles. He made sure I was comfortable with my purchase before I drove off the lot. knowledgeable about the vehicles. He made sure I was comfortable with my purchase before I drove off the lot. More

I am pleased with the treatment considering it was busy Marquise in sales was helpful and he is a asset to your sales staff and management as well Marquise in sales was helpful and he is a asset to your sales staff and management as well More

Brought my car in for my 60,000 mile transmission service. Philip was very helpful and explain what they were going to do and how they were going to do it. This was my second time in a month and a ha service. Philip was very helpful and explain what they were going to do and how they were going to do it. This was my second time in a month and a half of having my car serviced. And again Philip was very courteous and helpful. More

First let me say that Dylan earned my business after 3 months of shopping. He was friendly, not pushy and was all about what the customer wanted. My only complaint was the sales manager Kevin who was co months of shopping. He was friendly, not pushy and was all about what the customer wanted. My only complaint was the sales manager Kevin who was complaining about the price I received ($26,545) from TrueCar and tried to say I couldn’t have that price unless I financed through Fucillo at 5.99% when I secured 1.99% PreApproved loan through my bank. I basically paid cash which showed the cash price on the offer I received from YOUR dealership through TrueCar. I’ve been in sales for 20 years and know the tactics. That almost lost the sale but Dylan was so nice I wanted to give him my business. He treated me with respect and was doing his best to make sure I got what I came in for. He was also very thorough in demonstrating BlueLink and all the other bells and whistles on the car. My only advice would be to make sure the customer gets a copy of their sales contract (which I did not) and since I paid $595 for the over priced ResistAll, I was not given the maintenance kit even though I reminded the sales manager when picking up the car. I am also missing the cover to the fuse box on my brand new car as well. Dylan is going to take care of the issues on Friday for me. I will comment that this purchase of a vehicle was much more pleasant than in the past. I will be recommending people to go see Dylan at Fucillo if they want a nice Hyundai Kona. 😄 I rated a 4 customer service only because if the few hiccups. More

I have purchased 4 Lincoln Navigators over the years from Fuccillo dealerships and have always been very satisfied with the experience and the service I have received. They exceed my expectations each time Fuccillo dealerships and have always been very satisfied with the experience and the service I have received. They exceed my expectations each time I have done business with the - be it buying the vehicle, service or warranty work. More