Matthews Hyundai of Schenectady

excellent service Very quickly waited on very good service was treated like family this is my second new car I have bought here and will recommend to my friends and fa Very quickly waited on very good service was treated like family this is my second new car I have bought here and will recommend to my friends and family More

Headlights Very helpful and understanding with our situation with our Hyundai elantra headlights that would only working part of the time thank you being patient Very helpful and understanding with our situation with our Hyundai elantra headlights that would only working part of the time thank you being patient with our concerns More

Pleasant Experience We had a pleasant, no hassle experience purchasing our vehicle. Richard was knowledgeable and very personable. This is our 3rd vehicle purchased at We had a pleasant, no hassle experience purchasing our vehicle. Richard was knowledgeable and very personable. This is our 3rd vehicle purchased at Fuccillo; our daughter also purchased her first vehicle here. More

Oil change and tire rotations Appointment was on time. Waiting for car was less than projected. Service completed quickly. Minimal wait time. Coffee available and comfortable wait Appointment was on time. Waiting for car was less than projected. Service completed quickly. Minimal wait time. Coffee available and comfortable waiting area. Thank you. More

warranty issues My car died again and had to be towed into the Fuscilo dealership in Schenectady. The battery died again and had to be checked with diagnostic test t My car died again and had to be towed into the Fuscilo dealership in Schenectady. The battery died again and had to be checked with diagnostic test to try to ascertain the reason for the battery failing. But no direct cause was discovered. So the 2nd battery was replaced. I had a loaner car available and it worked out as best as could be expected. More

It was great Derek was awesome. He was really freindly and helpful. He made the experience really easy for us and i would recommend him to my family and friends. Derek was awesome. He was really freindly and helpful. He made the experience really easy for us and i would recommend him to my family and friends. More

Customer service The customer service was very helpful and patient. This was my first time buying a car and they helped walk me through the process and helped me under The customer service was very helpful and patient. This was my first time buying a car and they helped walk me through the process and helped me understand everything there was to know. More

Ms. Morgan Hoyt and Mr Gagliardi were very helpful! Your team led by the people named above + skilled mechanics resolved my issues. As they needed to order a couple of parts I will be back tomorrow am. Your team led by the people named above + skilled mechanics resolved my issues. As they needed to order a couple of parts I will be back tomorrow am. More

Integrity the letter "Vehicle Exchange Program" you sent was very deceiving and after we made a deal on "terminating your existing loan/lease early" and "Escape the letter "Vehicle Exchange Program" you sent was very deceiving and after we made a deal on "terminating your existing loan/lease early" and "Escape excessive mileage and wear and tear penalties" the General manager tried to to tell me the "Escape excessive..." statement really meant do it now BEFORE this happened, left a VERY bad impression of the integrity of your management team. Luis tried to work with me on the issue but was overridden. although we finally came to a resolution Mr.. Capadona and Mr. Clark seemed condescending toward me. More

Buying first car Rich was such a great help during the process of me buying my first car. The process was quick & easier than I expected! He was definitely the best sa Rich was such a great help during the process of me buying my first car. The process was quick & easier than I expected! He was definitely the best salesman I have worked with. More