Matthews Hyundai of Schenectady - Service Center

Awesome I was very shakened up when I saw that my car was leaking gas. I brought my car over and the techs did a great job in taking care of my issue. I like I was very shakened up when I saw that my car was leaking gas. I brought my car over and the techs did a great job in taking care of my issue. I like to thank Nick who has taken care of my vehicle issues prior to this one. He really is awesome!!!! More

Tire light sensor remained on for no apparent reason. Since car was under warranty, new sensor was ordered & installed while I waited. No charge for service. In & out in about one hour. Warranty just Since car was under warranty, new sensor was ordered & installed while I waited. No charge for service. In & out in about one hour. Warranty just under 4 yrs. (October, 2014, 32,300 miles) More

Overpriced There is nothing exceptional here. Employees were mediocre, nothing special. And I think the waiting area should be fancier for how expensive service There is nothing exceptional here. Employees were mediocre, nothing special. And I think the waiting area should be fancier for how expensive service is here. More

17000 mile check-up excellent-work done within an hour. Service center was very professional in taking care of my check-up. will be back in October for my annual NYS in excellent-work done within an hour. Service center was very professional in taking care of my check-up. will be back in October for my annual NYS inspection. More

Oil Change Fast and efficient. Nick Fear is a tremendous service manager who makes this usually dull experience as close to delightful as an oil change can be. Fast and efficient. Nick Fear is a tremendous service manager who makes this usually dull experience as close to delightful as an oil change can be. More

Quality service From check in to check out (Nicholas ?) was exceptional! He listened to my concerns, very attentive to details. He escorted me to waiting area & Kept From check in to check out (Nicholas ?) was exceptional! He listened to my concerns, very attentive to details. He escorted me to waiting area & Kept me informed while I waited for the service to be completed. He brought the car around when service was complete and assisted my elderly mother to and into the vehicle! He was outstanding! Can’t say enough about this gentleman. You don’t see employees like him to often. He deserves recognition! More

Nick and Josh are great ! Service on when Lincoln was excellent. Nick really took care of me and so did Josh in Service, I just had some scratches on my roof from a box that my Service on when Lincoln was excellent. Nick really took care of me and so did Josh in Service, I just had some scratches on my roof from a box that my part came out of. More

First Service I brought my new 2018 Tuscon in for its first service, and the experience was great. I was told that it would take approximately one hour for the req I brought my new 2018 Tuscon in for its first service, and the experience was great. I was told that it would take approximately one hour for the required service. They were right on time, and I was out in less than an hour. I was very happy! More

OIl Change The only complaint I have is with the waiting area, they have several chairs with a coffee machine (free) but there needs to be a coffee table in the The only complaint I have is with the waiting area, they have several chairs with a coffee machine (free) but there needs to be a coffee table in the seating area, you have to hold the hot cup which can be uncomfortable. More

No issuesI I was there for my 30,000 mile service. Making the appointment was easy. They answered any questions and explained what exactly needed to be done for I was there for my 30,000 mile service. Making the appointment was easy. They answered any questions and explained what exactly needed to be done for this service. It didn't take long for the service to be completed. They also fixed a minor issue I was having from a previous issue. Had dealt with Nick in the past and am happy to have him as my service advisor. Hoping to continue that way as long as he is there. Waiting area is in a much better place. Only issue I have is hearing tv and music at the same time. Possibly turning down the music would help. More