Matthews Hyundai of Schenectady - Service Center

I was told the service would only take an hour. I sat out side on a bench next to the car for 50 minutes and the car didn't move people that came in after me was done before me. I don't know if they had an a side on a bench next to the car for 50 minutes and the car didn't move people that came in after me was done before me. I don't know if they had an appointment but I did. When I went in to check the guy said he would check on the car. I told him the car hasn't moved. He did apologize and some one came out quickly to get the car. An hour service appointment turned into 2 hours! Was not impressed. More

Friendly staff and very knowledgeable. Check in was a breeze and good communication. Detailed explanation of services rendered. my baby drives like new. Thank you! breeze and good communication. Detailed explanation of services rendered. my baby drives like new. Thank you! More

We needed an emergency tire check. Losing air. Fucillo got us in that day and fixed the tire! Great service!! Would recommend the service department! got us in that day and fixed the tire! Great service!! Would recommend the service department! More

They are professional and reliable thr staff is great. It was done in a timely manner. I will recommend your dealership to my family and friends Lenora Smith was done in a timely manner. I will recommend your dealership to my family and friends Lenora Smith More

The service was great, and all personal were courteous and professional. Great place to do business! Make you feel at ease.take the worry out of repair work. and professional. Great place to do business! Make you feel at ease.take the worry out of repair work. More

Was given a 2-4 week time table for my car to be done and they were able to get it done after 2 weeks they were able to get it done after 2 weeks More

Excellent service. Cordial and they honored their warrantee. Would go there again.will look for a car there in the future. Phil did a great job. warrantee. Would go there again.will look for a car there in the future. Phil did a great job. More

Fast friendly service is provided at every visit. Fucillo Hyundai us my go to place for maintaibg my car. The staff are knowledgeable and professional. Hyundai us my go to place for maintaibg my car. The staff are knowledgeable and professional. More

Excellent service from Nick and the crew. A a a a a a a a a a a a a a a a a a a a q a a a a a a a a a a a a a a a a a a q More

I was at the service dept for over 2 .5 hrs. for 1 hr appt. Major issue warranty for headlights that are distorted. Service manager refused warrant them and was completely unprofessional and argumentativ appt. Major issue warranty for headlights that are distorted. Service manager refused warrant them and was completely unprofessional and argumentative. Fuccillo lost not only warranty’s repair but opportunities of 2 vehicles. Going purchase new vehicle with trade in of 2017 Hyundai and turn in lease of 2019 Chevy Traverse from Fuccillo in Buffalo. More