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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,461 Reviews

1,461 Reviews of Matthews Hyundai of Schenectady - Service Center

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February 28, 2021

I purchased my Kona here in 2019 - the purchase was a smooth and what I felt fair deal. I’ve decided to have the car serviced here and so far I’ve had three oil changes and some filters changed. Each s More

by LYND8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Habeck
Mar 05, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

February 24, 2021

Very helpful and friendly. Service was completed within the time estimated, cost was quoted including all fees, no hidden fees were charged to me. Car drives much better now after their service. More

by slimpanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Habeck
Mar 05, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

February 24, 2021

I was a little disappointed that I bought a car at your dealership a few months ago that had a loud blower motor and when I brought it in they wanted to charge me to pull it apart to look at it. I am in th More

by Fink1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat Habeck
Feb 24, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience contact me to discuss further. I can be reached at 518-382-0274 EXT 215 or mcapadona@fuccillo.com. Michael Capadona General Manager

February 20, 2021

I loved the experience. Had a wonderful service. The service rep guided me well and made appropriate suggestions. The only thing missing is the discounts for regular customers like me. More

by Nabeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Feb 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

February 18, 2021

What a helpful experience during these times. Excellent service. I was met outside and received a video from the technician showing my vehicle and the work that was done. Nick Fear was excellent setting m More

by Bill P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Feb 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

Feb 24, 2021 -

Bill P responded

To: Michael Capadona General Manager Thank you for acknowledging my review. It's nice to know you look at them for follow up. I just wanted to add that during these very difficult times with the Covid-19 that your facility created a "normal" and safe atmosphere to continue doing business in a comfortable way without extra difficulties that could be warranted because of the virus. Thanks again for the professional cooperation. Bill Pezzula

Feb 24, 2021 -

Matthews Hyundai of Schenectady responded

Bill, I take our reviews very serious and read them daily, please contact me if I can assist any furthur. Michael Capadona General Manager

February 18, 2021

I came in for a warranty issue, The check engine light came on. They thoroughly checked it out and determined what the problem was. I was pleased with how they helped. More

by dcarr7
Recommend Dealer
Yes
Employees Worked With
Pat Habeck
Feb 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

February 17, 2021

Guys fixed my problem, listened to me when I explained the issues and even set me up with an excellent loaner while mine was in the shop. More

by BOWERSCYRUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raam? , Nicholas Fear
Feb 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

Apr 06, 2023 -

BOWERSCYRUS responded

Very pleased. Fixed my starter TWICE. Couldn’t be happier.

Apr 06, 2023 -

BOWERSCYRUS responded

Very very very very o.

February 13, 2021

They are always very professional and will always make sure the customer is satisfied. I have purchased two vehicles from them and would recommend them to anyone who is looking for first class treatment. More

by DEBBIEFRUCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Clark, LUIS GARCIA, NICK MEGAS, Nicholas Fear, Michael Capadona, Kevin Keener, Phil Gagliardi, Pat Habeck
Feb 14, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

February 11, 2021

Your new add stated “no social security number necessary ” I find this Very troubling, and hope I can continue to do business with you legally in the future! More

by FCFREIJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Feb 14, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the review I am a little confused on your concerns with our add. Please contact me to discuss at mcapadona@fuccillo.com. Michael Capadona General Manager

February 07, 2021

Nick is always informative, fair, and professional. It was busy and he was all by himself so he could have used some assistance. Mechanic was good not to proceed with brake fluid flush as bleeder valve w More

by michaeljwalker19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Feb 14, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

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