Matthews Hyundai of Schenectady - Service Center

Bob was great Bob in service was great, even with low labor issues during a holiday week his correspondence ce, friendliness, and attitude overall was great and ve Bob in service was great, even with low labor issues during a holiday week his correspondence ce, friendliness, and attitude overall was great and very efficient !! More

Timely Professional Great place! I live out of state and my car engine suddenly stopped functioning properly. My car was towed to Fuccillo. They diagnosed my issue, found Great place! I live out of state and my car engine suddenly stopped functioning properly. My car was towed to Fuccillo. They diagnosed my issue, found I needed a new engine and replaced it within 5 days. They also completed the other recalls that needed attention. I would recommend them to anyone! More

Great Service In and out as promised . None of the “ we found this also needs to repaired” stuff that other places like to pull. Would use again. In and out as promised . None of the “ we found this also needs to repaired” stuff that other places like to pull. Would use again. More

Great Overall an excellent experience, shorter time than expected. In detail video of what was being done to my vehicle and excellent customer service. Eve Overall an excellent experience, shorter time than expected. In detail video of what was being done to my vehicle and excellent customer service. Everything was explained to me and they made sure all my questions were answered before I left. More

Way too expensive. I bought a car when they were offering 3 years of oil changes for free, with purchases of the car. This was a great deal. My wife and I were excited r I bought a car when they were offering 3 years of oil changes for free, with purchases of the car. This was a great deal. My wife and I were excited regarding this as it is a great deal. Went in for my 1st oil change, it was free. Go in for the second one, no record of the deal, oil change and tire rotation cost over $74! Robbery? More

The wait A little over a hour and a half, for a oil change is a little much. I am sure the extended time is due to the new video maintenance, it cute but I am A little over a hour and a half, for a oil change is a little much. I am sure the extended time is due to the new video maintenance, it cute but I am not sure its a feasible addition. Patriots seem to have less time these days, then they use to. Again its a"awe moment"when you get the video, but again its more time I lose, as thus,so does your(my) mechanic. Thanks and have a great selling day.. More

Courteous, efficient, prompt service. Leased vehicle was at your dealership for 30-day multipoint check. Service was professional and completed in a very timely manner under the direction Leased vehicle was at your dealership for 30-day multipoint check. Service was professional and completed in a very timely manner under the direction of Mr. Robert Anderson, Service Advisor. More

Excellence Great service and outstanding service advisor. He answered all my questions and concerns. My 2019 nautilus was serviced and washed in promised time. K Great service and outstanding service advisor. He answered all my questions and concerns. My 2019 nautilus was serviced and washed in promised time. Keep up the great work. More

Car wouldn't start I had my car serviced and inspected by another garage last month and the car wouldn't start. I got it jumped and brought in to the dealership service I had my car serviced and inspected by another garage last month and the car wouldn't start. I got it jumped and brought in to the dealership service dept and they were able to diagnose and correct the issue and do some recall work within 2 hours while I was there. Would definitely return for regular service. More

Scheduled Maintenance I prefer to wait while service is done on my vehicle and appreciate that they get me in and out in a reasonable period of time. I have experienced ot I prefer to wait while service is done on my vehicle and appreciate that they get me in and out in a reasonable period of time. I have experienced otherwise at other dealerships in the past where I have gone in with an appointment that has been scheduled well in advance. I like going to Fucillo for service on my MKZ. More