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Matthews Kia of Schenectady - Service Center

Schenectady, NY

1.7
141 Reviews

141 Reviews of Matthews Kia of Schenectady - Service Center

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June 22, 2019

Awesome Service Representative I worked with the best service representative. He was kind and knowledgeable, and it was incredibly wonderful working with him. My car is no longer ma More

by loliscioj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystin Strand
Jun 24, 2019 -

Matthews Kia of Schenectady responded

Thank you for the terrific review. I'm delighted to hear our team could provide you with an excellent service experience. Please don't hesitate to reach out if we can assist you with any future auto needs. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

June 20, 2019

Service Great help got me right in and out in a timely manner got the job bone right the first time could not ask for anything more More

by HEATHBOYLE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C J
Jun 21, 2019 -

Matthews Kia of Schenectady responded

Thank you for your review. I am glad to hear our team could provide you with an overall positive experience. Sincerely, Ed Dupuis, edd@fuccillo.com

June 18, 2019

Excellent Great sales and service they always get me in and out and answer any questions that I may have pertains to my vehicle I will never bring my car to any More

by LUCINDAWISE123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn lattimore
Jun 19, 2019 -

Matthews Kia of Schenectady responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Ed Dupuis, edd@fuccillo.com

June 14, 2019

Pleasant, timely, efficient Very impressed with how quick I was able to get an appointment. I was told 1 hour and that’s exactly how long it took. Parts were in so I did not have More

by BISHOP6907
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not remember names
Jun 18, 2019 -

Matthews Kia of Schenectady responded

Thank you for the wonderful review. I am glad to hear our team could provide you with a quick and efficient experience. Please don't hesitate to contact us if we can assist you with any future auto needs. Sincerely, Ed Dupuis, edd@fuccillo.com

June 11, 2019

Top Notch Service Center. I came in to have a recall taken care of. I was very early but the service team never hesitated they got me right in, took care of business and had me More

by JUSTVIC9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 11, 2019 -

Matthews Kia of Schenectady responded

Thanks for taking the time to leave a review! Please let us know when our service department can assist again! Krystin Strand Business Development Manager (518) 847-0800

June 11, 2019

Service Friendly service and knowledgeable staff. Comfortable waiting area. Good explanation of aii aspevts of required service. Would. Highly recommend your More

by PFREDERICKS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Collins
Jun 12, 2019 -

Matthews Kia of Schenectady responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ed Dupuis, edd@fuccillo.com

June 08, 2019

Getting oil change Oil change service done satisfactorily and had air and cabin filter replaced per recommendation as well as me referring to my own personal maintenance More

by BNEDDO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Morrison Service Advisor
Jun 09, 2019 -

Matthews Kia of Schenectady responded

Thanks so much for taking the time to leave a review, please let Ken know when he can assist again! Krystin Strand Business Development Manager (518) 847-0800

June 01, 2019

Awesome service apt was very quick and rep was very clear and specific about services performed and what they found! All personnel was very friendly and helpful! More

by JOSEPHBRUNO63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Krystin Strand
Jun 05, 2019 -

Matthews Kia of Schenectady responded

Thank you for the great review. I am glad to hear our team could provide you with a quick and efficient service experience. Please don't hesitate to contact us if we can assist you with anything else. Take care! Sincerely, Ed Dupuis, edd@fuccillo.com

May 29, 2019

Sunroof fixed I took 2017 Kia Sportage to get sunroof looked at. I ended up purchasing a 2020 Kia Sportage . Thanks Woody Your a good salesman and a great guy More

by RODELL3364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woody, Tiffany Collins
May 31, 2019 -

Matthews Kia of Schenectady responded

I hope you enjoy your New Sportage! Krystin Strand Business Development Manager (518) 847-0800

May 21, 2019

Great service - welcoming atmosphere I scheduled my appointment for a Saturday expecting to have a long wait. When I arrived, I was greeted by a very pleasant gentleman who described to m More

by JDRUM727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of his name - believe it is Ken (I'm at work and his card is out in my car)
May 31, 2019 -

Matthews Kia of Schenectady responded

Thanks for your great review! Krystin Strand Business Development Manager (518) 847-0800